{"id":11358,"date":"2025-01-30T10:48:00","date_gmt":"2025-01-30T10:48:00","guid":{"rendered":"https:\/\/sinchimportfinal.local\/blog\/what-is-sms-verification-2\/"},"modified":"2025-03-26T10:43:36","modified_gmt":"2025-03-26T10:43:36","slug":"what-is-sms-verification","status":"publish","type":"blog","link":"https:\/\/sinch.com\/blog\/what-is-sms-verification\/","title":{"rendered":"SMS verification explained: What it is and how it works"},"content":{"rendered":"\n<p>In July 2024, the largest real-world password breach in history exposed over 10 billion passwords from users around the world. While not every password <a href=\"https:\/\/uk.pcmag.com\/security\/153359\/no-need-to-panic-rockyou2024-leak-of-10b-passwords-is-mostly-garbage-data\" target=\"_blank\" rel=\"noreferrer noopener\">was valuable<\/a> to hackers, the breach is a wake-up call about how vulnerable traditional password-based security can be. In fact, more than <a href=\"https:\/\/www.lastpass.com\/resources\/ebook\/psychology-of-passwords-2021\" target=\"_blank\" rel=\"noreferrer noopener\">80% of breaches<\/a> stem from weak, reused, or stolen passwords. For businesses, it\u2019s clear: Relying on traditional passwords isn\u2019t cutting it anymore, and it\u2019s time to adopt stronger, multi-layered verification methods to stay ahead of security threats.&nbsp;<\/p>\n\n\n\n<p>That\u2019s where <a href=\"https:\/\/sinch.com\/apis\/verification\/sms\/\" target=\"_blank\" rel=\"noreferrer noopener\">SMS verification<\/a> comes in \u2013 a simple, yet highly effective, authentication solution that\u2019s accessible to users globally.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Let\u2019s explore the basics of SMS text verification, how it works, and how it can help your business from cybersecurity risks associated with compromised credentials.&nbsp;&nbsp;<\/p>\n\n\n\r\n    <div class=\"toc-block longform-spacings px-5 py-6 px-md-6 px-lg-7 py-md-7 bg-light fs-sm rounded\"><h4 class=\"m-0\">Table of contents<\/h4><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">01<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#what-is-sms-verification\">What is SMS verification?<\/a><\/div><\/div><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">02<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#how-sms-verification-works\">How SMS verification works<\/a><a class=\"scrollme link-body-color\" href=\"#is-sms-authentication-secure\">Is SMS authentication secure?<\/a><\/div><\/div><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">03<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#pros-and-cons-of-sms-authentication\">Pros and cons of SMS authentication<\/a><\/div><\/div><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">04<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#real-life-examples-of-sms-verification\">Real-life examples of SMS verification<\/a><a class=\"scrollme link-body-color\" href=\"#sms-verification-codes-in-banking\">SMS verification codes in banking<\/a><a class=\"scrollme link-body-color\" href=\"#sms-verification-in-saas-and-technology\">SMS verification in SaaS and technology<\/a><a class=\"scrollme link-body-color\" href=\"#sms-to-reduce-account-fraud\">SMS to reduce account fraud<\/a><\/div><\/div><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">05<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#alternatives-to-sms-verification\">Alternatives to SMS verification<\/a><a class=\"scrollme link-body-color\" href=\"#whats-the-difference-between-sms-and-email-verification\">What\u2019s the difference between SMS and email verification?<\/a><\/div><\/div><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">06<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#how-to-choose-an-sms-verification-service\">How to choose an SMS verification service<\/a><\/div><\/div><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">07<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#get-started-with-an-sms-verification-api\">Get started with an SMS verification API<\/a><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">What is SMS verification?<\/h2>\n\n\n\n<p>SMS text verification is a security process that uses Short Message Service (SMS) to confirm the identity of an end user during online transactions, account logins, or other sensitive activities. It\u2019s widely used by websites, apps, banks, and social networks to double-check a user\u2019s identity.&nbsp;<\/p>\n\n\n\n<p><strong>The main goal of SMS verification is to strengthen security beyond just a username and password, <\/strong>helping businesses reduce the risk of unauthorized access, identity theft, and other digital threats.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>You might hear SMS-based verification referred to in different ways. While these terms might sound alike, they highlight different aspects of SMS-based verification:&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/sinch.com\/blog\/security-now-why-two-factor-authentication-must-have\/\" target=\"_blank\" rel=\"noreferrer noopener\">Two-factor authentication<\/a> (2FA) and multi-factor authentication (MFA) refer to adding extra layers of security.&nbsp;<\/li>\n\n\n\n<li><a href=\"https:\/\/sinch.com\/blog\/one-time-password\/\" target=\"_blank\" rel=\"noreferrer noopener\">One-time passwords<\/a> (OTPs) are single-use codes.&nbsp;<\/li>\n\n\n\n<li>SMS authentication encompasses the broader use of text messages to confirm a user\u2019s identity.<\/li>\n<\/ul>\n\n\n\r\n    <div  class=\"banner-block longform-spacings rounded shadow-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 bg-dark\" data-theme=\"dark\">\r\n                    <p class=\" text-uppercase section-caption text-body-color\">\r\n                SMS Verification            <\/p>\r\n                            <h4 class=\"text-accent fw-bold\">\r\n                Simple. Secure. Scalable. SMS Verification just works.            <\/h4>\r\n                            <div class=\"mb-0 text-body-color\">\r\n                                    <div class=\"mb-0 text-body-color\"><p class=\"mb-0\">Increase conversions, reduce churn, and boost revenue, thanks to the humble yet powerful text message!<\/p><\/div>\r\n                            <\/div>\r\n        \r\n        <div class=\"text-start mt-5\"><a href=\"https:\/\/sinch.com\/apis\/verification\/sms\/\"  class=\"btn btn-primary\" >Learn more<\/a><\/div>\r\n    <\/div>\r\n\r\n\n\n\n<h2 class=\"wp-block-heading\">How SMS verification works<\/h2>\n\n\n\n<p>From an end user\u2019s perspective, SMS verification looks like the following:&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Receive a code<\/strong>: After entering their username and password, users will get a numeric, time-sensitive, one-time SMS code.&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>Enter the code<\/strong>: Users open the message and enter the code in a website, app, or other digital platform. This step confirms they\u2019re the rightful account owner.&nbsp;&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><strong>Access granted<\/strong>: After they enter the correct number, the user\u2019s identity will be confirmed in the system, and they\u2019ll be granted access to the account.&nbsp;&nbsp;<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image size-large\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/How-SMS-verification-works-1.png\" alt=\"Simple how SMS verification works diagram\/image\"\/><figcaption class=\"wp-element-caption\"><em>In SMS verification, a code is sent to a user\u2019s cell phone, which they enter into a designated field on a website or app to secure their access.&nbsp;<\/em><\/figcaption><\/figure><\/div>\n\n\n<p>It\u2019s simple, quick, and secure. But heads up! If you ever get an SMS verification code you didn\u2019t request, stay alert, because something might be up.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Is SMS authentication secure?<\/h3>\n\n\n\n<p>While SMS isn\u2019t encrypted, it still offers a solid level of security and is better than having no protection at all. SMS OTPs are usually affordable and widely accessible, making them a familiar and convenient option for many users.&nbsp;<\/p>\n\n\n    <div  class=\"callout px-5 py-6 px-md-6 px-lg-7 py-md-7 longform-spacings rounded  bg-warning\">\r\n\r\n        <div> <p class=\"mb-0\">Though not foolproof, <b>SMS authentication is a good initial step to keep online accounts and digital interactions more secure.&nbsp;&nbsp;<\/b><\/p><\/div>\r\n    <\/div>\r\n\n\n\n<p>A secure alternative to SMS authentication could be using mobile authenticator apps like Google Authenticator or Microsoft Authenticator. However, these apps require separate setup and management, and they might not be as widely available as SMS.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Pros and cons of SMS authentication<\/h2>\n\n\n\n<p>Our 2024 <a href=\"https:\/\/sinch.com\/connections\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Customer Connections report<\/em><\/a><em> <\/em>shows that 61% of consumers expect 2FA messages to arrive in a minute or less. And when SMS is typically delivered instantly, it\u2019s a great channel to meet those expectations.\u00a0\u00a0<\/p>\n\n\n\n<p>SMS authentication provides a good layer of security for transactions and logins, but it won\u2019t be completely successful in stopping attacks in all circumstances. Its vulnerabilities to issues like <a href=\"https:\/\/sinch.com\/blog\/monitoring-and-risk-assessment-preventing-sim-swap-fraud\/\" target=\"_blank\" rel=\"noreferrer noopener\">SIM swapping<\/a> and <a href=\"https:\/\/sinch.com\/blog\/what-is-smishing\/\" target=\"_blank\" rel=\"noreferrer noopener\">smishing<\/a> can also leave people susceptible to sophisticated attacks.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Let\u2019s summarize a few of the pros and cons of SMS verification.&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td>\n<p><strong>Pros of SMS verification <\/strong><\/p>\n<\/td><td>\n<p><strong>Cons of SMS verification <\/strong><\/p>\n<\/td><\/tr><tr><td><strong>More secure<\/strong> than using only traditional username + password tools&nbsp;<\/td><td><strong>Vulnerabilities<\/strong> like SIM swapping and hacking can compromise accounts&nbsp;&nbsp;<\/td><\/tr><tr><td><strong>Deters common fraud tactics<\/strong> like basic bot attacks&nbsp;<\/td><td><strong>Possibility of phishing attacks<\/strong> done on one-time passcodes&nbsp;<\/td><\/tr><tr><td><strong>Familiar and user-friendly,<\/strong> with many users understanding how to use SMS and verification&nbsp;<\/td><td><strong>Subject to limitations of SMS security<\/strong>, including no end-to-end encryption&nbsp;<\/td><\/tr><tr><td><strong>Widely supported across mobile devices<\/strong>, with no additional hardware needed&nbsp;&nbsp;<\/td><td><strong>Synced devices <\/strong>mean people can receive one-time passcodes on multiple devices, and the messages can be intercepted&nbsp;&nbsp;<\/td><\/tr><tr><td><strong>Cost-effective<\/strong> in many markets&nbsp;<\/td><td><strong>Can be expensive<\/strong> in other markets&nbsp;&nbsp;<\/td><\/tr><tr><td><strong>Easy for businesses to implement <\/strong>due to SMS&#8217;s simplicity and widespread compatibility&nbsp;&nbsp;<\/td><td><strong>People often lose their devices, <\/strong>which could compromise security&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Additionally, enterprises need to be aware of types of more sophisticated SMS fraud like <a href=\"https:\/\/sinch.com\/blog\/artificial-inflation-traffic-ait-growing-threat-messaging-ecosystem\/\" target=\"_blank\" rel=\"noreferrer noopener\">Artificially Inflated Traffic (AIT)<\/a> that could rack up huge bills if they send SMS one-time passwords.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Real-life examples of SMS verification<\/h2>\n\n\n\n<p>Now that we\u2019ve been through what SMS verification is and how it\u2019s used, let\u2019s go through some real-life examples of businesses using it for account verification in banking, technology, and food delivery.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">SMS verification codes in banking<\/h3>\n\n\n\n<p>In the world of banking and finance, SMS verification codes add an additional layer of security banks need to build trust \u2013 a must in today\u2019s digital world.&nbsp;&nbsp;<\/p>\n\n\n\n<p>SMS verification is exactly how <a href=\"https:\/\/www.triodos.com\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\">Triodos Bank<\/a>, a world leader in sustainable banking, ensures customer account security. Anytime there\u2019s an attempt to log in to a user\u2019s online account or mobile app, Triodos Bank sends an OTP to that user\u2019s registered mobile number. It&#8217;s an easy way to <a href=\"https:\/\/sinch.com\/customer-stories\/verified-customer-accounts-scale\/\" target=\"_blank\" rel=\"noreferrer noopener\">verify identities<\/a> and keep things secure.&nbsp;&nbsp;<\/p>\n\n\n<div class=\"wp-block-image size-large\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/01_1022_sinch_triodosContent.png\" alt=\"Triodos Bank\u2019s banking one-time password\"\/><figcaption class=\"wp-element-caption\"><em>Triodos Bank in Spain sends about 250,000 messages per month to registered users to verify users\u2019 identities as they log in and make transactions.&nbsp;<\/em><\/figcaption><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\">SMS verification in SaaS and technology<\/h3>\n\n\n\n<p>SaaS and technology companies often rely on timely notifications to keep users in the loop and ensure positive customer experiences. In the case of <a href=\"https:\/\/www.easypark.com\/en-nl\" target=\"_blank\" rel=\"noreferrer noopener\">EasyPark Group<\/a>, a leading global parking tech company, they use SMS verification to <a href=\"https:\/\/sinch.com\/customer-stories\/reliability-rescue-inner-city-parking-woes\/\" target=\"_blank\" rel=\"noreferrer noopener\">send timely notifications to customers<\/a> and let them know that their parking is about to expire. This adds an extra layer of security in their app login process and makes sure that the messages reach the right person.&nbsp;&nbsp;<\/p>\n\n\n\n<p>This has been an incredibly important part of their customer communications strategy, and adding verification to their app has<strong> increased their conversion rate \u2013 or the number of people who successfully entered the correct OTP code \u2013 by about 7%.<\/strong>&nbsp;<\/p>\n\n\n<div class=\"wp-block-image size-large\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/EasyPark-transactional-SMS-example.png\" alt=\"EasyPark verification code\"\/><figcaption class=\"wp-element-caption\"><em>EasyPark uses SMS verification for an extra layer of security in their app login process.<\/em><\/figcaption><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\">SMS to reduce account fraud<\/h3>\n\n\n\n<p>Have you ever been in the position where your brand is offering discounts or incentives to new users, but then you realize that some people are creating multiple fake accounts to use discount codes more than once? That problem is exactly why <a href=\"https:\/\/aiqfome.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">aiqfome<\/a>, one of the largest food delivery platforms in Brazil, decided to roll out <a href=\"https:\/\/sinch.com\/customer-stories\/sms-verification-delivered-to-your-door-aiqfome\/\" target=\"_blank\" rel=\"noreferrer noopener\">SMS verification via Android and iOS.<\/a>&nbsp;<\/p>\n\n\n\n<p>Now, aiqfome can verify all new app sign-ups when a customer signs up for a new account. Each new account user is sent a verification code via text message in real-time when they sign up, ensuring the mobile phone number can only be used once.&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>This approach can help brands significantly decrease the number of fake and duplicate accounts.<\/strong> For aiqfome<strong>, <\/strong>it has been critical to preserve revenue that was being lost by their network of partner restaurants.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Alternatives to SMS verification<\/h2>\n\n\n\n<p>There are some situations where a business won\u2019t opt for SMS verification. Luckily, there are some other verification methods that a business can use if this is the case.&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Flash call<\/strong>: Often used in markets where SMS costs are very high, it delivers an automated call to a user\u2019s smartphone or mobile device, using a randomly generated number as a one-time code for quick and easy verification. Learn more about <a href=\"https:\/\/sinch.com\/apis\/verification\/flash-call\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sinch Flash Call<\/a>.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Data verification<\/strong>: Data verification compares the end user\u2019s phone number against a special code or token linked to their mobile data session. Leveraging mobile operators\u2019 subscriber data, it verifies a user\u2019s identity without requiring them to enter a PIN or any private information. Instead, the verification happens behind the scenes, removing the risk of errors and social engineering. Learn more about <a href=\"https:\/\/sinch.com\/apis\/verification\/data-verification\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sinch Data Verification<\/a>.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Voice verification<\/strong>: Voice verification sends an incoming call with a voice call delivered by a text-to-speech software. The user enters the code into a platform or system for access. Learn more about <a href=\"https:\/\/sinch.com\/apis\/verification\/voice\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sinch Phone Call Verification<\/a>.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Verification via other messaging channels<\/strong>: Other messaging channels like Rich Communication Services (RCS) and WhatsApp also get the job done for sending verification codes. When businesses send <a href=\"https:\/\/sinch.com\/blog\/rcs-otp\/\" target=\"_blank\" rel=\"noreferrer noopener\">RCS OTPs<\/a> or <a href=\"https:\/\/sinch.com\/blog\/send-whatsapp-otp\/\" target=\"_blank\" rel=\"noreferrer noopener\">WhatsApp OTPs<\/a>, their messages come from a branded profile, boosting trust with users. And with a provider like Sinch, you can add automatic SMS fallback if the recipient\u2019s data connection is spotty, so your OTPs always get through.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email verification<\/strong>: Similarly, email verification sends a verification link or code to a user\u2019s provided email address for confirmation. This service is available through Sinch\u2019s enterprise-grade email solution, <a href=\"https:\/\/sinch.com\/products\/mailgun-optimize\/\" target=\"_blank\" rel=\"noreferrer noopener\">Mailgun Optimize<\/a>.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>When it comes to flash call, data verification, voice verification, and SMS verification tools, Sinch offers a unified solution called <a href=\"https:\/\/sinch.com\/apis\/verification\/\" target=\"_blank\" rel=\"noreferrer noopener\">Verification API<\/a>. With failover functionality, the solution automatically switches to alternate verification methods if one fails.&nbsp;<\/p>\n\n\n\r\n\t                    <div class=\"iframe-responsive-container lazy-video \">\r\n                <a href=\"https:\/\/www.youtube.com\/watch?v=7b_8RGl6n2g\" class=\"lazy-video-link\" data-lazy-video=\"7b_8RGl6n2g\" target=\"_blank\" rel=\"nofollow\" role=\"button\" data-source=\"youtube\" data-thumb=\"https:\/\/img.youtube.com\/vi\/7b_8RGl6n2g\/maxresdefault.jpg\" title=\"Sinch Video\">\r\n                    <div class=\"btn btn-light btn-light-social btn-play btn-play-circle\">\r\n                                                    <svg aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/play.svg\"><\/svg>\r\n                                            <\/div>\r\n                    <img decoding=\"async\"  src=\"https:\/\/img.youtube.com\/vi\/7b_8RGl6n2g\/maxresdefault.jpg\" alt=\"Choosing a verification method -  which one&#039;s right for you?\">\r\n                <\/a>\r\n            <\/div>\r\n                        <script type=\"application\/ld+json\">\r\n            {\n    \"@context\": \"http:\/\/schema.org\",\n    \"@type\": \"VideoObject\",\n    \"@id\": \"https:\/\/www.youtube.com\/watch?v=7b_8RGl6n2g#VideoObject\",\n    \"thumbnailUrl\": \"https:\/\/img.youtube.com\/vi\/7b_8RGl6n2g\/maxresdefault.jpg\",\n    \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/7b_8RGl6n2g\",\n    \"contentUrl\": \"https:\/\/www.youtube.com\/watch?v=7b_8RGl6n2g\",\n    \"name\": \"Choosing a verification method -  which one's right for you?\",\n    \"description\": \"Is flash call the best version for your verification needs? Perhaps SMS verification works best. Maybe it\\u2019s phone call or data verification? Magnus Lundstedt, Verification Product Manager at Sinch, discusses how to select what\\u2019s right for you and how each supports the other.\",\n    \"uploadDate\": \"2023-05-12T12:08:34+00:00\",\n    \"duration\": \"PT59S\"\n}        <\/script>\r\n\r\n\t\r\n\n\n\n<p class=\"has-text-align-center\"><em><sub>Magnus Lundstedt, Product Manager for Sinch Verification, describes the pros and cons of different verification methods.&nbsp;<\/sub><\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What\u2019s the difference between SMS and email verification?<\/h3>\n\n\n\n<p>SMS and email verification have the same goal of user identity but use different channels to accomplish it. Email verification typically involves sending a confirmation link or code to a user\u2019s email address, while SMS verification typically involves a numerical code going directly to a user\u2019s mobile device via text message.&nbsp;&nbsp;<\/p>\n\n\n\n<p>We usually recommend blending authentication methods to offer your users the best protection and experience.&nbsp;&nbsp;<\/p>\n\n\n        <div  class=\"longform-spacings\">\r\n\r\n                                <a href=\"https:\/\/sinch.com\/blog\/why-you-should-blend-verification-methods-for-your-mobile-app-or-website\/\" class=\"card-link text-decoration-none \" title=\"Why you should blend verification methods for your mobile app or website\">\r\n                        <div class=\"card shadow-none bg-light rounded row g-0 flex-md-row card-horizontal  h-100 \">\r\n                                                            <div class=\"col-md-6\">\r\n                        \r\n                        \r\n                        <div class=\"card-image-zoom h-100\">\r\n\r\n                            \r\n                            \r\n                                                            <img class=\"rounded-0\" decoding=\"async\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/01_0622_Sinch_BlendVerificationMethods_Blog_hero_image_1400x830-784x486.png\" alt=\"Image for Why you should blend verification methods for your mobile app or website\">\r\n                                                    <\/div>\r\n                                                <\/div>\r\n                                                                        <div class=\"col-md-6 d-flex align-items-center\">\r\n                                        <div class=\"card-body d-flex flex-column gap-4 justify-content-between\">\r\n                        <div>\r\n                            \r\n                                                            <div class=\"fs-xs d-flex gap-3 justify-content-between pb-2\">\r\n                                                                            <span class=\"d-flex gap-2\">\r\n                                                                                            <svg class=\"text-accent\" aria-hidden=\"true\" width=\"20\" height=\"20\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/document-image.svg\"><\/svg>\r\n                                                                                        <span class=\"card-category-text\">Fraud and security<\/span>\r\n                                        <\/span>\r\n                                                                                                                <span class=\"time text-nowrap ms-auto\">\r\n                                            5 min                                        <\/span>\r\n                                                                    <\/div>\r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h4 \"\r\n                                data-title-clamp='true'                                style='--sinch-card-title-clamp-lines: 4'>\r\n                                Why you should blend verification methods for your mobile app or website                            <\/h3>\r\n                                                                                <\/div>\r\n                                                    <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">\r\n                                        Learn more                                    <\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                        <\/div>\r\n                            <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                <\/div>\r\n\n\n\n<h2 class=\"wp-block-heading\">How to choose an SMS verification service<\/h2>\n\n\n\n<p>There are so many SMS text verification services out there. So how do you choose the right one?&nbsp;&nbsp;<\/p>\n\n\n\n<p>Here are a few things to keep in mind as you choose an <a href=\"https:\/\/sinch.com\/blog\/how-to-choose-sms-provider\/\" target=\"_blank\" rel=\"noreferrer noopener\">SMS provider<\/a>:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Security and compliance<\/strong>: When selecting a supplier, make sure they have multiple data centers in different locations (just in case something goes wrong!) and that they\u2019re <a href=\"https:\/\/sinch.com\/security\/\" target=\"_blank\" rel=\"noreferrer noopener\">PCI <\/a>and ISO27001 certified. This means they follow the best security practices and have a solid plan to protect your business information.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Fast, reliable delivery: <\/strong>OTPs are time-sensitive, and users often only have a few minutes to enter them before they expire. That\u2019s why you should look for an <a href=\"https:\/\/sinch.com\/blog\/what-is-an-sms-api\/\" target=\"_blank\" rel=\"noreferrer noopener\">SMS API<\/a> that can scale without compromising speed.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Reliable fallback methods<\/strong>: While SMS is widely available, sometimes messages can\u2019t be delivered due to temporary disruptions. Look for an SMS service provider that offers various fallback methods if SMS messages fail to be delivered or if costs are too high. Alternatively, make sure your provider offers verification through other channels like <a href=\"https:\/\/sinch.com\/blog\/rcs-vs-whatsapp\/\" target=\"_blank\" rel=\"noreferrer noopener\">WhatsApp, RCS<\/a>, or email to ensure a reliable verification process no matter what.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Get started with an SMS verification API<\/h2>\n\n\n\n<p>Unfortunately, for too many businesses, the only thing stopping fake accounts from being created is a username and password. This single layer of security just isn\u2019t enough to cut it in today\u2019s world, where fraudsters and hackers are becoming more and more savvy.&nbsp;<\/p>\n\n\n\n<p>Luckily, there are tools like SMS verification that can help you verify your users\u2019 identities before granting access.&nbsp;<\/p>\n\n\n\n<p>For more resources on SMS, check out these posts:&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/sinch.com\/blog\/sms-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">SMS marketing: What it is, how to use it, and best practices<\/a>&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/sinch.com\/blog\/transactional-sms\/\" target=\"_blank\" rel=\"noreferrer noopener\">Transactional SMS: Best practices for customer satisfaction<\/a>&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/sinch.com\/blog\/short-code-texting\/\" target=\"_blank\" rel=\"noreferrer noopener\">Short code texting: Unlock the power of SMS communication<\/a>&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/sinch.com\/blog\/what-is-an-sms-api\/\" target=\"_blank\" rel=\"noreferrer noopener\">What is an SMS API? Here\u2019s everything you\u2019ve ever wanted to know<\/a>&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/sinch.com\/blog\/how-to-choose-sms-provider\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to choose the right SMS provider and evaluate their performance<\/a>&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/sinch.com\/blog\/sms-vs-email-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">SMS vs email: Which channel is best for marketing?<\/a>&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/sinch.com\/blog\/sms-templates\/\" target=\"_blank\" rel=\"noreferrer noopener\">30+ SMS templates to get you started<\/a>&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/sinch.com\/blog\/promotional-text-message-examples\/\" target=\"_blank\" rel=\"noreferrer noopener\">20+ promotional text message examples you\u2019ll love<\/a>&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Or, if you want to get started with SMS verification, <a href=\"https:\/\/sinch.com\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\">let\u2019s chat<\/a>. Our team can help you make sure your customer comms strategy is aligned with best practices at every step!&nbsp;&nbsp;<\/p>\n","protected":false},"author":15,"featured_media":11173,"menu_order":0,"template":"","meta":{"_acf_changed":true,"footnotes":""},"tags":[],"blog_category":[72,75],"class_list":["post-11358","blog","type-blog","status-publish","has-post-thumbnail","hentry","blog_category-insights","blog_category-products"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What is SMS Verification? Definition &amp; Examples - Sinch<\/title>\n<meta name=\"description\" content=\"SMS verification uses text messages to confirm the identity of users, adding an extra layer of authentication to online accounts. Learn more here.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/blog\/what-is-sms-verification\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is SMS Verification? Definition &amp; Examples - Sinch\" \/>\n<meta property=\"og:description\" content=\"SMS verification uses text messages to confirm the identity of users, adding an extra layer of authentication to online accounts. 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