{"id":1197,"date":"2024-05-20T08:48:22","date_gmt":"2024-05-20T08:48:22","guid":{"rendered":"https:\/\/sinchimportfinal.local\/?post_type=products&p=1197"},"modified":"2024-09-25T02:14:21","modified_gmt":"2024-09-25T02:14:21","slug":"channels","status":"publish","type":"apis","link":"https:\/\/sinch.com\/apis\/channels\/","title":{"rendered":"Mobile Channels"},"content":{"rendered":"\r\n
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Mobile Channels<\/p>\r\n \r\n

Chat with customers on their favorite apps<\/h1>\r\n\r\n
Meet your customers on their preferred messaging apps and boost conversion with engaging, two-way conversations enhanced with rich media.<\/div>\r\n \r\n \r\n
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\r\n Talk to an expert<\/a>\r\n <\/div>\r\n \r\n
\r\n Try for free<\/a>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n\r\n \r\n
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\r\n Join over 150,000 businesses, including 8 of the 10 largest tech companies in the world <\/p>\r\n

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\r\n \r\n \r\n Google <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Uber <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n PayPal <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Visa <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Albertsons <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Tinder <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n First Bank <\/title>\r\n <\/svg>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\r\n\n\r\n \r\n <\/div>\r\n <\/section>\r\n\n\n\r\n
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Build a world-class mobile customer experience<\/h2>\r\n\r\n \r\n \r\n \r\n \r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n
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\r\n Outbound marketing messages <\/h3>\r\n
\r\n Use rich media, suggested replies, and customer personalization from your CRM and achieve unmatched marketing campaign performance on any app your customers use. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Five-star customer care <\/h3>\r\n
\r\n With automations, be available 24\/7, address common FAQs, and streamline your customer service chats<\/a> with suggested replies. Hand off more complex requests to an agent with context and continuity. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Scale globally <\/h3>\r\n
\r\n Are your users all over different social media apps? You should be too. Integrate our omnichannel Conversation API with your messaging tools and simply add new channels when needed. <\/div>\r\n <\/div>\r\n
\r\n \r\n Learn more <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\n\r\n <\/div>\r\n \r\n \r\n <\/div>\r\n\r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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Every channel, every carrier, every phone.\u2028<\/h2>\r\n\r\n \r\n \r\n \r\n \r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n
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\r\n SMS <\/h3>\r\n
\r\n Send and receive text messages at scale through a single connection. <\/div>\r\n <\/div>\r\n
\r\n \r\n Learn more <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n MMS <\/h3>\r\n
\r\n Level up your customer experience and set your brand apart with rich, compelling messages! <\/div>\r\n <\/div>\r\n
\r\n \r\n Learn more <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n WhatsApp <\/h3>\r\n
\r\n Create automated chats, build trust, and enrich the customer journey. <\/div>\r\n <\/div>\r\n
\r\n \r\n Learn more <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n RCS <\/h3>\r\n
\r\n Rich Media, guided responses, and an app-like experience, all in the users SMS inbox. <\/div>\r\n <\/div>\r\n
\r\n \r\n Learn more <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Facebook Messenger <\/h3>\r\n
\r\n Connect with 1 billion global users on Facebook Messenger for Business. <\/div>\r\n <\/div>\r\n
\r\n \r\n Learn more <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Instagram <\/h3>\r\n
\r\n Take user experience to the next level with real-time conversational commerce on Instagram. <\/div>\r\n <\/div>\r\n
\r\n \r\n Learn more <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Apple Messages for Business <\/h3>\r\n
\r\n Directly engage your customers on any Apple device. <\/div>\r\n <\/div>\r\n
\r\n \r\n Learn more <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Viber <\/h3>\r\n
\r\n Connect with key audiences over Viber Business Messaging. <\/div>\r\n <\/div>\r\n
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\r\n Telegram <\/h3>\r\n
\r\n Enable customer-initiated, branded conversations on a secure platform. <\/div>\r\n <\/div>\r\n
\r\n \r\n Learn more <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Kakao Talk <\/h3>\r\n
\r\n Deliver rich messages to customers on the channel they love. <\/div>\r\n <\/div>\r\n
\r\n \r\n Learn more <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n LINE <\/h3>\r\n
\r\n Chat with customers in Japan, Thailand, and more with LINE. <\/div>\r\n <\/div>\r\n
\r\n \r\n Learn more <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n WeChat <\/h3>\r\n
\r\n The number one choice for chatting to customers in China. <\/div>\r\n <\/div>\r\n
\r\n \r\n Learn more <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\n\r\n <\/div>\r\n \r\n \r\n <\/div>\r\n\r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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Manage all your messaging channels with one API<\/h2>\r\n\r\n \r\n
One conversation, one customer profile, all the channels you need – streamline customer interactions through one API! Our Conversation API can integrate with all your existing apps \u2013 whether it\u2019s for marketing automation, customer care, or a chatbot platform. Send outbound alerts, receive inbound requests, and unify contact history into one chat.<\/div>\r\n \r\n \r\n \r\n
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\r\n Conversation API <\/a>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n \r\n <\/div>\r\n\r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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Why choose Sinch for business messaging<\/h2>\r\n\r\n \r\n \r\n \r\n
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\r\n \r\n All channels<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Enjoy 100% reach on any channel with super simple configuration and get access to all new channel releases!<\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n
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\r\n \r\n Intelligence<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Smart message routing and transcoding let you send messages across multiple channels effortlessly – and with Chatlayer, it’s easy to add conversational AI capabilities!<\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n
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\r\n \r\n Personalization<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Get unified contact profiles, retain conversational context across multiple channels, and enhance customer experience with rich media and personalized content.<\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n
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\r\n \r\n Easy integration<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Reach your audience on any channel with a single API, quickly add new channels to accommodate new business needs or market changes, and integrate with any service or platform.<\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n
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\r\n Talk to an expert<\/a>\r\n <\/div>\r\n \r\n
\r\n Try for free<\/a>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n \r\n <\/div>\r\n\r\n <\/div>\r\n <\/section>\r\n\r\n\n\n
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Mobile CX insights<\/h2>\r\n \r\n <\/div>\r\n
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