Navigating the realm of text messaging in the U.S. and Canada can feel a bit like tackling a maze \u2013 especially when it comes to choosing the right phone number type to text your customer base with. Are you debating between using 10DLC, toll-free, or short codes to text your customers? You\u2019re not alone.<\/p>\n\n\n\n
Understanding the nuances between these options is crucial to running a successful SMS campaign<\/a>. Let\u2019s start with a short overview of 10DLC and toll-free numbers, as well as 10DLC vs short codes, to help you make the best choice for your business.<\/p>\n\n\n\n So, you want to text your North American customers \u2013 but you\u2019re not sure how to do it?<\/p>\n\n\n\n Here\u2019s a quick run-through of your options: 10DLC (10-digit long code) is a specialized local long code number that allows businesses to send text messages from 10-digit phone numbers. Toll-free numbers can be text-enabled so you can communicate with customers via SMS and MMS. And short codes are five- to six-digit numbers that are best suited for high-volume messaging within short periods of time.<\/p>\n\n\n\r\n\t 10DLC vs toll-free vs short codes<\/h2>\n\n\n\n