{"id":1961,"date":"2024-06-11T10:11:08","date_gmt":"2024-06-11T10:11:08","guid":{"rendered":"https:\/\/sinchimportfinal.local\/?post_type=apis&p=1961"},"modified":"2024-09-27T11:28:24","modified_gmt":"2024-09-27T11:28:24","slug":"whatsapp","status":"publish","type":"apis","link":"https:\/\/sinch.com\/apis\/messaging\/whatsapp\/","title":{"rendered":"Whatsapp"},"content":{"rendered":"\r\n
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Whatsapp Business API<\/p>\r\n \r\n

Harness the world’s most popular messaging app<\/h1>\r\n\r\n

Bring conversations into your entire customer journey by scaling with WhatsApp Business \u2013 get ready to start a conversation with your customers around the world! <\/p><\/div>\r\n \r\n \r\n

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\r\n Talk to an expert<\/a>\r\n <\/div>\r\n \r\n
\r\n Try for free<\/a>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n\r\n \r\n
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\r\n Join over 150,000 businesses, including 8 of the 10 largest tech companies in the world <\/p>\r\n

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\r\n \r\n \r\n Visa <\/title>\r\n <\/svg>\r\n <\/div>\r\n
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Tap into WhatsApp\u2019s 2 billion global users and start quality conversations<\/h2>\r\n\r\n \r\n \r\n \r\n
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\r\n \r\n Global reach<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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WhatsApp is hugely popular in Europe, Africa, Latin America, and Asia and is growing in North America \u2013 don\u2019t miss out on starting conversations that count! \r\n<\/p><\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n Increase customer conversions<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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With a 98% open rate, WhatsApp was built for engaging content and boosting conversions. <\/p><\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n Amp up sales<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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WhatsApp messages reminding customers to complete purchases can help reduce cart abandonment by up to 35%. If customers have a question before purchase, they can reply directly. <\/p><\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n Offer 5 star customer service<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Connect your live agents and\/or chatbots to address questions and potential issues with personalized, conversational support and boost your conversion and satisfaction metrics. <\/p><\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n Build loyalty with timely notifications<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Order and shipping confirmations, tickets, receipts, delivery updates – give your customers what they need when they need it, and they\u2019ll never have any reason to leave!\u202f <\/p><\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n Authenticate customers with OTPs<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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With WhatsApp Authentication, you can offer your customers the choice of receiving an OTP in the app they\u2019re already familiar with. With end-to-end encryption and secure delivery, keep your customers happy and their accounts secure. <\/p><\/div>\r\n \r\n

Learn more<\/a><\/div> <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n \r\n <\/div>\r\n\r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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Boost business performance with a stellar brand experience<\/h2>\r\n\r\n \r\n \r\n \r\n \r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n
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\r\n Cut operational costs <\/h3>\r\n
\r\n With WhatsApp pricing per conversation, not message, it\u2019s the perfect place to chat with customers. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Hassle-free integration <\/h3>\r\n
\r\n Our quick-and-easy onboarding process will have you up and running in no time. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Improve analytics <\/h3>\r\n
\r\n Boost campaign performance using powerful WhatsApp business metrics to help you better understand and engage with your customers. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Have a backup plan <\/h3>\r\n
\r\n Worried some of your customers aren’t on WhatsApp yet? With SMS fallback, every message gets delivered, every time. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\n\r\n <\/div>\r\n \r\n \r\n <\/div>\r\n\r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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Create engaging, programmable 2-way conversations<\/h2>\r\n\r\n \r\n

It\u2019s time to take customer experience to the next level! Improve loyalty, increase engagement, and build better customer relationships on the world\u2019s most popular messaging app – the possibilities are endless!<\/p><\/div>\r\n \r\n \r\n \r\n

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\r\n Talk to an expert<\/a>\r\n <\/div>\r\n \r\n
\r\n Try for free<\/a>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n
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\r\n Rich 2-way chats <\/h3>\r\n
\r\n Use pictures, videos, quick replies, lists, product messages, and more to create a next-level customer experience. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Put your brand on display <\/h3>\r\n
\r\n Build trust in your brand with a verified WhatsApp business profile to share with the world. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Automate and scale <\/h3>\r\n
\r\n Be available 24\/7. Set up automated messages to reduce response times, add chatbots to deal with FAQs, and hand complex requests over to an agent. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Data protection as standard <\/h3>\r\n
\r\n With several hosting locations and top-notch security, we keep your data protected. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Build personalized messages <\/h3>\r\n
\r\n Get closer to customers with personalized messages on WhatsApp-approved templates. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Connect like a boss <\/h3>\r\n
\r\n Easily integrate WhatsApp to your chatbots, campaign tools, and contact centers with a simple API and comprehensive documentation. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\n\r\n <\/div>\r\n \r\n \r\n <\/div>\r\n\r\n <\/div>\r\n <\/section>\r\n\r\n\n\n
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