{"id":2357,"date":"2024-07-02T14:11:56","date_gmt":"2024-07-02T14:11:56","guid":{"rendered":"https:\/\/sinchimportfinal.local\/?post_type=apis&p=2357"},"modified":"2024-09-25T20:53:50","modified_gmt":"2024-09-25T20:53:50","slug":"viber","status":"publish","type":"apis","link":"https:\/\/sinch.com\/apis\/messaging\/viber\/","title":{"rendered":"Viber"},"content":{"rendered":"\r\n
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VIBER BUSINESS MESSAGING<\/p>\r\n \r\n

Engage users with rich content and secure business chats<\/h1>\r\n\r\n

Capitalize on Viber’s active, engaged audience of 1 billion users in 190+ countries.<\/p><\/div>\r\n \r\n \r\n

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\r\n Talk to an expert<\/a>\r\n <\/div>\r\n \r\n
\r\n Try for free<\/a>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n\r\n \r\n
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\r\n Join over 150,000 businesses, including 8 of the 10 largest tech companies in the world <\/p>\r\n

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\r\n \r\n \r\n Google <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Uber <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n PayPal <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Visa <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Albertsons <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Tinder <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n First Bank <\/title>\r\n <\/svg>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\r\n\n\r\n \r\n <\/div>\r\n <\/section>\r\n\n\n\r\n
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Build trust and stand out with Viber<\/h2>\r\n\r\n \r\n \r\n \r\n \r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n
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\r\n Branded business messages <\/h3>\r\n
\r\n Treat customers like friends! With Viber you can list your brand in the sender ID, making messages more personal.\u00a0 <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Cost-efficient delivery <\/h3>\r\n
\r\n With Viber Business Messaging, you only pay for delivered messages. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Security first <\/h3>\r\n
\r\n Everything sent over Viber is end-to-end encrypted so you can be sure your conversations are secure.\u00a0 <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\n\r\n <\/div>\r\n \r\n \r\n <\/div>\r\n\r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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Step up your business messaging<\/h2>\r\n\r\n \r\n

Whether you want to plug Viber for Business into your existing tools or build a Viber Chatbot, there\u2019s an integration suited for your business needs.  <\/p>

With Viber for Business you can initiate conversations with your customers to promote your brand and send useful, timely notifications.<\/p>

And Viber Chatbots lets you streamline user communications and engage with your audience 24\/7 with automated conversations.<\/p><\/div>\r\n \r\n \r\n \r\n

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\r\n See documentation <\/a>\r\n <\/div>\r\n \r\n
\r\n Try for free<\/a>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n \r\n <\/div>\r\n\r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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Build meaningful relationships with rich two-way messaging in a branded environment <\/h2>\r\n\r\n \r\n

Go past the 160-character limit and connect with a global user base on Viber. With a branded business profile page, your users will recognize you by the verified checkmark. Use chatbots for automated conversations and easily integrate with your CRM, contact center, and other business tools. <\/p><\/div>\r\n \r\n \r\n \r\n

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\r\n Talk to an expert<\/a>\r\n <\/div>\r\n \r\n
\r\n Try for free<\/a>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n \r\n <\/div>\r\n\r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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Build secure business chats with a global user base<\/h2>\r\n\r\n \r\n \r\n \r\n \r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n
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\r\n Go past the 160-character limit <\/h3>\r\n
\r\n Stand out from traditional SMS by combining text, files, images, and CTA buttons for a streamlined chat. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Simple and quick integration <\/h3>\r\n
\r\n Use Viber with our omnichannel Conversation API to gather all your messaging channels in one place. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Insights and analytics <\/h3>\r\n
\r\n Track, monitor, and improve Viber messages as well as user interactions in real time, with Conversation API. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Real-time user experience <\/h3>\r\n
\r\n Checking an account status, scheduling, in-chat purchasing \u2013 put everything your customers could want at their fingertips. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n World-class customer service <\/h3>\r\n
\r\n Never let a customer down! Use chatbots to answer FAQs, direct chats to an agent, and be available 24\/7. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Personalized content <\/h3>\r\n
\r\n Customize your message with interactive links and messages. Whether you use Viber Business Messages or Viber Chatbots, your chats stay relevant and contextual. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Improved overlay <\/h3>\r\n
\r\n Viber ensures lower block rates by allowing users to preview and allow future messages. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\n\r\n <\/div>\r\n \r\n \r\n <\/div>\r\n\r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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Got questions? We’ve got answers!<\/h2>\r\n \r\n <\/div>\r\n
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\r\n \r\n\r\n \r\n What is Viber Business Messaging?\r\n <\/button>\r\n \r\n <\/div>\r\n \r\n
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Viber Business Messaging lets you actively contact users who have opted-in with promotions or important notifications.\u200b<\/p>\r\n \r\n

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\r\n \r\n\r\n \r\n What is a Viber chatbot?\r\n <\/button>\r\n \r\n <\/div>\r\n \r\n
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Viber Chatbots are customizable chatbots that you can plug into your messaging systems after building. You can reply to inbound messages or engage with existing users in a verified chat environment. <\/p>\r\n \r\n

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Sinch is a Viber Business Messaging partner. We will work with you to ensure that your implementation via Conversation API is suited for your brand, whether you\u2019re an established messaging expert or just getting started with new channels.  <\/p>\r\n \r\n

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