{"id":2866,"date":"2024-07-04T04:39:35","date_gmt":"2024-07-04T04:39:35","guid":{"rendered":"https:\/\/sinchimportfinal.local\/?post_type=voice&p=2866"},"modified":"2025-01-15T07:46:40","modified_gmt":"2025-01-15T07:46:40","slug":"microsoft-teams-operator-connect","status":"publish","type":"voice","link":"https:\/\/sinch.com\/voice\/microsoft-teams-operator-connect\/","title":{"rendered":"Operator Connect for Microsoft Teams"},"content":{"rendered":"\r\n
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Operator Connect for Microsoft Teams<\/p>\r\n \r\n

Seamless, integrated Microsoft Teams calling<\/h1>\r\n\r\n

Expand reach and collaboration over the #1 network through Teams calls to anyone, anywhere.
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\r\n A Microsoft Operator Connect Partner <\/p>\r\n

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\r\n \r\n \r\n microsoftteams <\/title>\r\n <\/svg>\r\n <\/div>\r\n
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\r\n 100% <\/h3>\r\n
\r\n Customer satisfaction rating of our enterprise support. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n 300M <\/h3>\r\n
\r\n Monthly active Microsoft Teams users in 2023. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n 50% <\/h3>\r\n
\r\n Up to 50% savings with our pay-per-usage model. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n 1 day <\/h3>\r\n
\r\n Easy set up from purchase-to-portal. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\n\r\n <\/div>\r\n \r\n \r\n <\/div>\r\n\r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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Rely on Teams as your primary phone system<\/h2>\r\n\r\n \r\n \r\n \r\n
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\r\n \r\n Call anyone, anywhere<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Microsoft\u2019s service, Operator Connect, allows businesses to quickly turn Teams into a business phone system by enabling full PSTN connectivity. Users can now call anyone, anywhere, even if they don\u2019t use Teams. <\/p><\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n Ultimate quality<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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With over 99.999% uptime and fully geo-redundant interconnections, you can rely on our best-in-class, nationwide network coverage. <\/p><\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n Reliable emergency call routing<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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We’re one of the select few providers to offer secure, seamless emergency services through Microsoft Teams. <\/p><\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n Enhanced support and customer experience<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Take advantage of our expert resources for service management, shared service level agreements with Microsoft, and automated, simple self-service portal to boost internal and external customer experience. <\/p><\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n \r\n <\/div>\r\n\r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n

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Experience the ultimate call quality on a secure and reliable network<\/h2>\r\n\r\n \r\n

Get maximum reach and communicate securely and reliably with anyone over the largest nationwide network, with 94% population coverage \u2014 owned and operated by Sinch!
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\r\n Talk to an expert<\/a>\r\n <\/div>\r\n \r\n
\r\n Learn more<\/a>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n \r\n <\/div>\r\n\r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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Manage critical emergency calls with confidence<\/h2>\r\n\r\n \r\n

Enable a seamless connection to emergency services through Microsoft Teams with an integrated E911 solution, with 911 nomadic location management, precision routing, and reliable call transport through our robust network infrastructure.
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Everything your business needs<\/h2>\r\n\r\n \r\n \r\n \r\n \r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n
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\r\n Cost savings <\/h3>\r\n
\r\n Save on hardware purchases and pay only for what you use. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Unmatched reliability <\/h3>\r\n
\r\n Interconnection powered by Sinch and Azure direct peering. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Emergency services <\/h3>\r\n
\r\n We’re one of the very few 911 providers enabling emergency calling via Microsoft Teams. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Streamlined reporting <\/h3>\r\n
\r\n We provide combined call detail records to meet all customer reporting needs. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Simple provisioning and management <\/h3>\r\n
\r\n Administrators manage their own phone numbers through an API synced into Teams. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Five-star service quality <\/h3>\r\n
\r\n Enjoy resource and service management plus shared service level agreements with Microsoft. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n 24×7 support <\/h3>\r\n
\r\n Get all the support you need with our easy-to-use self-service portal supported by experts \u2014 around the clock! <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Nationwide network coverage <\/h3>\r\n
\r\n We offer PSTN-enabled Teams calling over the largest U.S. network \u2014 100% owned and operated by Sinch. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\n\r\n <\/div>\r\n \r\n \r\n <\/div>\r\n\r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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Full service, Teams calling solution<\/h2>\r\n\r\n \r\n

Sinch has established a partnership with Synoptek<\/a>, combining our high quality Sinch voice network with Synoptek\u2019s Teams professional and managed services expertise. Together, we help organizations adopt, optimize, and painlessly implement Teams calling \u2014 with complete set up, implementation, support, and service for Teams voice. <\/p><\/div>\r\n \r\n \r\n \r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n

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\r\n Get expert, reliable professional and managed services for onboarding, configuring Operator Connect, managing porting, setting up auto attendants and call queue, configuring emergency services, and training users. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Depend on comprehensive, 24×7 managed services from Synoptek experts for tier 1, 2, and 3 support, systemic service-related issues, personal settings, and other direct end-user support. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Plus, choose optional enhancement services for end-user and real-time queue analytics and call recording (for an additional cost). <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\n\r\n <\/div>\r\n \r\n \r\n <\/div>\r\n\r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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Let’s help you get started!<\/h4>\r\n <\/div>\r\n \r\n
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