{"id":3303,"date":"2024-07-05T12:05:02","date_gmt":"2024-07-05T12:05:02","guid":{"rendered":"https:\/\/sinchimportfinal.local\/?post_type=solutions&p=3303"},"modified":"2024-09-25T21:16:14","modified_gmt":"2024-09-25T21:16:14","slug":"conversational-commerce","status":"publish","type":"solutions","link":"https:\/\/sinch.com\/solutions\/conversational-commerce\/","title":{"rendered":"Conversational Commerce"},"content":{"rendered":"\r\n
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CONVERSATIONAL COMMERCE<\/p>\r\n \r\n

Offer a richer shopping experience with chatbots and messaging channels <\/h1>\r\n\r\n

Revolutionize the customer journey! Boost sales and nurture long-term relationships \u2013 with a chatbot that does the work for you and on any channel your customer prefers. <\/p><\/div>\r\n \r\n \r\n

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\r\n Talk to an expert<\/a>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n\r\n \r\n
\r\n \r\n \"illustration <\/div>\r\n\r\n \r\n <\/div>\r\n\r\n \n\r\n
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\r\n Join over 150,000 businesses, including 8 of the 10 largest tech companies in the world. <\/p>\r\n

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\r\n \r\n \r\n Google <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Uber <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n PayPal <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Visa <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Albertsons <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n Tinder <\/title>\r\n <\/svg>\r\n <\/div>\r\n
\r\n \r\n \r\n First Bank <\/title>\r\n <\/svg>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\r\n\n\r\n \r\n <\/div>\r\n <\/section>\r\n\n\n\r\n
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\r\n \"Image\r\n <\/div>\r\n \r\n
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Use personalized conversations to convert and engage<\/h2>\r\n\r\n \r\n \r\n \r\n
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\r\n \r\n Stay relevant – automatically<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Take advantage of trends and seasons to offer tailored social ads and discounts that always feel fresh. It\u2019s automatic \u2013 even the lead qualification! \r\n<\/p><\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n Help customers find your store and the perfect product<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Revolutionize the purchasing process with AI! Make it quick with product recommendations, catalogue view, and nearest store indicators. <\/p><\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n Increase sales<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Know what your customers are looking for and why they’re abandoning their carts! Recover conversions with a virtual shop assistant. <\/p><\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n Delight your customers<\/span>\r\n <\/button>\r\n <\/div>\r\n \r\n\r\n
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Keep impressing customers even after they\u2019ve converted. Share order status before they ask, send personalized NPS surveys, and more to elevate the customer experience! <\/p><\/div>\r\n \r\n

Get started<\/a><\/div> <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n
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\r\n Talk to an expert<\/a>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n \r\n <\/div>\r\n\r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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Answer anyone, anywhere – within seconds<\/h2>\r\n\r\n \r\n \r\n \r\n \r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n
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\r\n <\/svg>\r\n <\/div>\r\n \r\n

\r\n SMS <\/h3>\r\n
\r\n Send and receive text messages at scale through a single connection. <\/div>\r\n <\/div>\r\n
\r\n \r\n Learn more <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n <\/svg>\r\n <\/div>\r\n \r\n

\r\n RCS <\/h3>\r\n
\r\n Rich Media, guided responses, and an app-like experience, all in the users SMS inbox. <\/div>\r\n <\/div>\r\n
\r\n \r\n Learn more <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n <\/svg>\r\n <\/div>\r\n \r\n

\r\n WhatsApp <\/h3>\r\n
\r\n Create automated chats, build trust, and enrich the customer journey. <\/div>\r\n <\/div>\r\n
\r\n \r\n Learn More <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Facebook Messenger <\/h3>\r\n
\r\n Connect with 1 billion global users on Facebook Messenger for Business. <\/div>\r\n <\/div>\r\n
\r\n \r\n Learn More <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Instagram <\/h3>\r\n
\r\n Take user experience to the next level with real-time conversational commerce on Instagram. <\/div>\r\n <\/div>\r\n
\r\n \r\n Learn More <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Viber <\/h3>\r\n
\r\n Connect with key audiences over Viber Business Messaging. <\/div>\r\n <\/div>\r\n
\r\n \r\n Learn More <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Telegram <\/h3>\r\n
\r\n Enable customer-initiated, branded conversations on a secure platform. <\/div>\r\n <\/div>\r\n
\r\n \r\n Learn More <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Kakao Talk <\/h3>\r\n
\r\n Deliver rich messages to customers on the channel they love. <\/div>\r\n <\/div>\r\n
\r\n \r\n Learn More <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n LINE <\/h3>\r\n
\r\n Chat with customers in Japan, Thailand, and more with LINE. <\/div>\r\n <\/div>\r\n
\r\n \r\n Learn More <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\n\r\n <\/div>\r\n \r\n \r\n <\/div>\r\n\r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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\r\n \"Image\r\n <\/div>\r\n \r\n
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Go omnichannel with our ready-to-use chatbot templates<\/h2>\r\n\r\n \r\n

Connect the same bot flow on every channel your customers use! One flow, one platform, endless conversion possibilities!<\/p>

Reduce barriers to purchase with Conversation API! Be available for questions and provide relevant information to customers wherever they are on their journey.<\/p><\/div>\r\n \r\n \r\n \r\n

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\r\n Learn more about Chatlayer<\/a>\r\n <\/div>\r\n \r\n
\r\n Learn more about Conversation API<\/a>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n \r\n <\/div>\r\n\r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\r\n
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AI bots is here to transform your customer conversations<\/h2>\r\n\r\n \r\n \r\n \r\n \r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n
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\r\n Choose your language <\/h3>\r\n
\r\n Set up your chatbot in one language and instantly start serving customers in 125+ others. Voila! <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Pick channels and formats <\/h3>\r\n
\r\n Communicate by voice or text, with images, videos, or even PDF documents in different apps! <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Analyze and improve <\/h3>\r\n
\r\n Monitor service quality and insights to continuously improve interactions and conversions! <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n \r\n
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\r\n Connect your team and scale <\/h3>\r\n
\r\n Let your team support customers while they shop or solve their problems by connecting your own contact center. <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\n\r\n <\/div>\r\n \r\n \r\n <\/div>\r\n\r\n <\/div>\r\n <\/section>\r\n\r\n\n\n
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