{"id":3712,"date":"2024-07-18T05:56:25","date_gmt":"2024-07-18T05:56:25","guid":{"rendered":"https:\/\/sinchimportfinal.local\/?page_id=3712"},"modified":"2024-09-20T12:23:24","modified_gmt":"2024-09-20T12:23:24","slug":"2024-gartner-magic-quadrant-cpaas-leader","status":"publish","type":"resources","link":"https:\/\/sinch.com\/resources\/2024-gartner-magic-quadrant-cpaas-leader\/","title":{"rendered":"Sinch named a Gartner\u00ae Magic Quadrant\u2122 Leader for CPaaS again"},"content":{"rendered":"\r\n    <section class=\"header-block section-py bg-info \" data-theme=\"light\">\r\n        <div class=\"container bg-info\">\r\n\r\n            \r\n            <div class=\"row align-items-center\">\r\n\r\n                <div class=\"col-md-6 col-lg-5  order-2 order-md-1\">\r\n\r\n                                            <p class=\"text-uppercase section-caption text-body-color\">Report<\/p>\r\n                    \r\n                    <h1 class=\"text-accent mb-3 mb-md-5 mb-lg-4 p-0 h2\">Sinch named a Gartner\u00ae Magic Quadrant\u2122 Leader for CPaaS again<\/h1>\r\n\r\n                                            <div class=\"mb-0 text-body-color\"><p>Gartner\u00ae named Sinch a Leader again in the 2024 Magic Quadrant\u2122 for CPaaS (Communications Platform as a Service)! Download a copy to learn more about our recognition and see how we are evaluated amongst other vendors on the market.<\/p><\/div>\r\n                    \r\n                    \r\n                                            <div class=\"btn-group g-3 mt-3 mt-md-4 row\">\r\n                            \r\n    <div class=\"col-auto\">\r\n      <a href=\"#form\"  class=\"btn btn-primary btn-lg btn-animated scrollme\" >Get the report<\/a>\r\n    <\/div>\r\n                            <\/div>\r\n                    \r\n                <\/div>\r\n\r\n                \r\n                    <div class=\"col-md-6 col-lg-7 text-end order-1 order-md-2 mb-5 mb-md-0 ps-md-7 ps-lg-10\">\r\n                        \r\n                            <img decoding=\"async\" width=\"1296\" height=\"1002\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Gartner-2024.png\" class=\"skip-lazy img-fluid \" alt=\"Image for Sinch named a Gartner\u00ae Magic Quadrant\u2122 Leader for CPaaS again\" fetchpriority=\"high\" style=\"\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Gartner-2024.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Gartner-2024-300x232.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Gartner-2024-1024x792.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Gartner-2024-768x594.png 768w\" sizes=\"(max-width: 1296px) 100vw, 1296px\" \/>                                                                        <\/div>\r\n\r\n                \r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\n\n\r\n    <section  class=\"section section-altblo section-py bg-transparent\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-12 justify-content-center\">\r\n\r\n                    <div class=\"row align-items-center \">\r\n\r\n                        \r\n                        \r\n                            <div class=\"col-md-6 col-lg-7 order-md-1 text-start mb-5 mb-md-0 pe-md-7 pe-lg-10 d-flex d-md-block justify-content-start\">\r\n                                                                    <img decoding=\"async\"  width=\"648\" height=\"501\" class=\"img-fluid\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Gartner-MQ-2024.png\" alt=\"Image for Dive into the 2024 Gartner\u00ae Magic Quadrant\u2122 for CPaaS\">\r\n                                                            <\/div>\r\n                        \r\n                        <div class=\"col-md-6 col-lg-5 order-md-2\">\r\n                            <div>\r\n\r\n                                \r\n                                \r\n                                    <h2 class=\"mb-3 mb-lg-4 h3\">Dive into the 2024 Gartner\u00ae Magic Quadrant\u2122 for CPaaS<\/h2>\r\n\r\n                                \r\n                                                                    <div class=\"mb-0 text-body-color\"><p>The Gartner\u00ae Magic Quadrant\u2122 for CPaaS assesses vendors based on their Ability to Execute and Completeness of Vision. <\/p><p>We see this recognition as a testament to our unique ability to empower businesses around the world to improve customer experience and build deeper customer connections through our robust connectivity infrastructure and comprehensive suite of advanced CPaaS capabilities \u2014 and we couldn\u2019t be more thrilled!&nbsp;<\/p><\/div>\r\n                                \r\n                                \r\n                                \r\n                                                                    <div class=\"btn-group g-3 mt-3 mt-md-4 row\">\r\n                                        \r\n        <div class=\"col-auto\">\r\n            <a href=\"#form\"  class=\"btn btn-primary btn-lg btn-animated scrollme\" >Get the report<\/a>\r\n        <\/div>\r\n                                            <\/div>\r\n                                \r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                \r\n                \r\n            <\/div>\r\n\r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n                <section  class=\"section overflow-hidden section-py bg-white\">\r\n            <div class=\"carousel \" data-carousel=\"block-5cf1368e9e979e98416f95bcf861ff5a\" data-carousel-active-index=\"0\" data-carousel-dragable=\"true\" data-cursor-helper=\"Drag\">\r\n                <div class=\"container testimonials\">\r\n                    <div class=\"carousel__track carouselTrack\" data-transition=\"true\">\r\n                        <div class=\"row position-relative flex-nowrap\">\r\n                                                            <div class=\"col-12\" data-carousel-slide=\"0\">\r\n                                    <div class=\"quote carousel-item bg-info shadow-info d-flex flex-column rounded m-0 px-5 py-7 p-md-9 h-100\">\r\n\r\n                                        <div class=\"row\">\r\n                                            <div class=\"col-md-12 text-start\">\r\n                                                <div class=\"quote-logo mb-4 mb-md-5\">\r\n                                                                                                            <img decoding=\"async\" class=\"quote-logo\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/07\/Gartner-peer-insights-only-logo-2x.png\" alt=\"Testimonial Logo from Manager, Customer Service and Support\">\r\n                                                                                                    <\/div>\r\n\r\n                                                \r\n                                                                                                    <blockquote class=\"m-0 mb-4 mb-md-5 quote-content text-body-color\" id=\"quote-block-5cf1368e9e979e98416f95bcf861ff5a-0\">\r\n                                                        \u2605 \u2605 \u2605 \u2605 \u2605<br \/>\r\n&#8220;I cannot say enough great things about this company. Their customer service is outstanding.\u00a0&#8221;                                                    <\/blockquote>\r\n                                                \r\n                                                \r\n                                                \r\n                                                <div class=\"mt-auto\">\r\n                                                    <div class=\"d-flex gap-3\">\r\n                                                        \r\n                                                                                                                    <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                                                                <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-5cf1368e9e979e98416f95bcf861ff5a-0\">\r\n                                                                    Manager, Customer Service and Support                                                                <\/cite>\r\n\r\n                                                                                                                                    <span class=\"mb-0 text-body-color\">Telecommunications<\/span>\r\n                                                                                                                            <\/div>\r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n\r\n\r\n                                                                                                    <div class=\"mt-4 mt-md-5\">\r\n                                                        <div class=\"quote-link\">\r\n                                                            <a href=\"https:\/\/www.gartner.com\/reviews\/market\/communications-platform-as-a-service\/vendor\/sinch\/product\/sinch\/review\/view\/5136236\" target=\"_blank\" class=\"btn-arrow \" >\r\n                                                                Read the full review                                                            <\/a>\r\n                                                        <\/div>\r\n                                                    <\/div>\r\n                                                \r\n                                            <\/div>\r\n\r\n                                                                                    <\/div>\r\n\r\n                                    <\/div>\r\n\r\n                                <\/div>\r\n                                                            <div class=\"col-12\" data-carousel-slide=\"1\">\r\n                                    <div class=\"quote carousel-item bg-info shadow-info d-flex flex-column rounded m-0 px-5 py-7 p-md-9 h-100\">\r\n\r\n                                        <div class=\"row\">\r\n                                            <div class=\"col-md-12 text-start\">\r\n                                                <div class=\"quote-logo mb-4 mb-md-5\">\r\n                                                                                                            <img decoding=\"async\" class=\"quote-logo\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/07\/Gartner-peer-insights-only-logo-2x.png\" alt=\"Testimonial Logo from CEO\">\r\n                                                                                                    <\/div>\r\n\r\n                                                \r\n                                                                                                    <blockquote class=\"m-0 mb-4 mb-md-5 quote-content text-body-color\" id=\"quote-block-5cf1368e9e979e98416f95bcf861ff5a-1\">\r\n                                                        \u2605 \u2605 \u2605 \u2605 \u2605<br \/>\r\n&#8220;The service provider&#8217;s service was easy to implement, and has been easy use as well. Their customer support team has been responsive and helpful with all aspects of implementation and production&#8221;                                                    <\/blockquote>\r\n                                                \r\n                                                \r\n                                                \r\n                                                <div class=\"mt-auto\">\r\n                                                    <div class=\"d-flex gap-3\">\r\n                                                        \r\n                                                                                                                    <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                                                                <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-5cf1368e9e979e98416f95bcf861ff5a-1\">\r\n                                                                    CEO                                                                <\/cite>\r\n\r\n                                                                                                                                    <span class=\"mb-0 text-body-color\">Telecommunications<\/span>\r\n                                                                                                                            <\/div>\r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n\r\n\r\n                                                                                                    <div class=\"mt-4 mt-md-5\">\r\n                                                        <div class=\"quote-link\">\r\n                                                            <a href=\"https:\/\/www.gartner.com\/reviews\/market\/communications-platform-as-a-service\/vendor\/sinch\/product\/sinch\/review\/view\/5355142\" target=\"_blank\" class=\"btn-arrow \" >\r\n                                                                Read the full review                                                            <\/a>\r\n                                                        <\/div>\r\n                                                    <\/div>\r\n                                                \r\n                                            <\/div>\r\n\r\n                                                                                    <\/div>\r\n\r\n                                    <\/div>\r\n\r\n                                <\/div>\r\n                                                            <div class=\"col-12\" data-carousel-slide=\"2\">\r\n                                    <div class=\"quote carousel-item bg-info shadow-info d-flex flex-column rounded m-0 px-5 py-7 p-md-9 h-100\">\r\n\r\n                                        <div class=\"row\">\r\n                                            <div class=\"col-md-12 text-start\">\r\n                                                <div class=\"quote-logo mb-4 mb-md-5\">\r\n                                                                                                            <img decoding=\"async\" class=\"quote-logo\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/07\/Gartner-peer-insights-only-logo-2x.png\" alt=\"Testimonial Logo from Technology Manager\">\r\n                                                                                                    <\/div>\r\n\r\n                                                \r\n                                                                                                    <blockquote class=\"m-0 mb-4 mb-md-5 quote-content text-body-color\" id=\"quote-block-5cf1368e9e979e98416f95bcf861ff5a-2\">\r\n                                                        \u2605 \u2605 \u2605 \u2605 \u2605<br \/>\r\n&#8220;The agent is very knowledgeable and helpful. Often respond to emails quickly.&#8221;                                                    <\/blockquote>\r\n                                                \r\n                                                \r\n                                                \r\n                                                <div class=\"mt-auto\">\r\n                                                    <div class=\"d-flex gap-3\">\r\n                                                        \r\n                                                                                                                    <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                                                                <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-5cf1368e9e979e98416f95bcf861ff5a-2\">\r\n                                                                    Technology Manager                                                                <\/cite>\r\n\r\n                                                                                                                                    <span class=\"mb-0 text-body-color\">Healthcare and Biotech<\/span>\r\n                                                                                                                            <\/div>\r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n\r\n\r\n                                                                                                    <div class=\"mt-4 mt-md-5\">\r\n                                                        <div class=\"quote-link\">\r\n                                                            <a href=\"https:\/\/www.gartner.com\/reviews\/market\/communications-platform-as-a-service\/vendor\/sinch\/product\/sinch\/review\/view\/5329192\" target=\"_blank\" class=\"btn-arrow \" >\r\n                                                                Read the full review                                                            <\/a>\r\n                                                        <\/div>\r\n                                                    <\/div>\r\n                                                \r\n                                            <\/div>\r\n\r\n                                                                                    <\/div>\r\n\r\n                                    <\/div>\r\n\r\n                                <\/div>\r\n                                                    <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\"container mt-6 mt-md-7 mt-lg-9\">\r\n                    <div class=\"d-flex justify-content-center gap-4\">\r\n                        <button data-carousel-role=\"prev\" data-carousel-nav=\"block-5cf1368e9e979e98416f95bcf861ff5a\" class=\"btn btn-primary btn-lg btn-icon\" aria-label=\"Previous Slide\">\r\n                            <svg width=\"24\" height=\"24\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/layout\/chevron-left.svg\"><\/svg>\r\n                        <\/button>\r\n                        <button data-carousel-role=\"next\" data-carousel-nav=\"block-5cf1368e9e979e98416f95bcf861ff5a\" class=\"btn btn-primary btn-lg btn-icon\" aria-label=\"Next Slide\">\r\n                            <svg width=\"24\" height=\"24\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/layout\/chevron-right.svg\"><\/svg>\r\n                        <\/button>\r\n                    <\/div>\r\n                <\/div>\r\n                    <\/section>\r\n    \n\n\r\n    <section  class=\"section section-altblo section-py bg-info\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-12 justify-content-center\">\r\n\r\n                    <div class=\"row align-items-center \">\r\n\r\n                        \r\n                        \r\n                            <div class=\"col-md-6 col-lg-7 order-md-2 text-end mb-5 mb-md-0 ps-md-7 ps-lg-10 d-flex d-md-block justify-content-start\">\r\n                                                                    <img decoding=\"async\"  width=\"648\" height=\"406\" class=\"img-fluid\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Map-Global-Comms.png\" alt=\"Image for We\u2019re on a mission to pioneer the way the world communicates \">\r\n                                                            <\/div>\r\n                        \r\n                        <div class=\"col-md-6 col-lg-5 order-md-1\">\r\n                            <div>\r\n\r\n                                \r\n                                \r\n                                    <h2 class=\"mb-3 mb-lg-4 h3\">We\u2019re on a mission to pioneer the way the world communicates <\/h2>\r\n\r\n                                \r\n                                                                    <div class=\"mb-0 text-body-color\"><p>More than 150,000 businesses \u2014 including Google, Uber, Paypal, Visa, Tinder, and many others \u2014 rely on Sinch\u2019s Customer Communications Cloud and Super Network to connect with their customers and enhance every step of their journey through mobile messaging, voice, and email, with unmatched reliability and simplicity.&nbsp;&nbsp;<\/p><\/div>\r\n                                \r\n                                \r\n                                \r\n                                \r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                                    <div class=\"col-12 pt-6 pt-md-7 pt-lg-9\">\r\n                        \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card card-transparent bg-transparent d-flex flex-column  h-100 \">\r\n                                                    <div class=\"card-body d-flex flex-column gap-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/chat-stack.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h5 \"\r\n                                                                >\r\n                                All your communications                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    SMS, rich messaging, voice, email, verification, video \u2014 we\u2019ve got all your needs covered, whether you want to build your own setup with our scalable, flexible APIs or need turnkey applications to connect with your customers effortlessly.                                <\/div>\r\n                                                                                <\/div>\r\n                                                    <div class=\"text-start\">\r\n                                                                    <a href=\"https:\/\/sinch.com\/one-partner-all-your-customer-communications\/\" class=\"btn-arrow fs-sm \" title=\"All your communications\">\r\n                                        The Customer Communications Cloud                                    <\/a>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card card-transparent bg-transparent d-flex flex-column  h-100 \">\r\n                                                    <div class=\"card-body d-flex flex-column gap-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/earth-americas.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h5 \"\r\n                                                                >\r\n                                Global Super Network                              <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Connect with your audience anywhere in the world through the most direct, secure, and reliable tier-1 network for messaging, voice, and email.\u00a0\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                    <div class=\"text-start\">\r\n                                                                    <a href=\"https:\/\/sinch.com\/global-super-network\/\" class=\"btn-arrow fs-sm \" title=\"Global Super Network  \">\r\n                                        Discover our Super Network                                    <\/a>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card card-transparent bg-transparent d-flex flex-column  h-100 \">\r\n                                                    <div class=\"card-body d-flex flex-column gap-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/rocket.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h5 \"\r\n                                                                >\r\n                                Your partner for success                               <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Our customer-obsessed experts actively support you at every step to help you reach your goals, whatever they may be.\u00a0                                <\/div>\r\n                                                                                <\/div>\r\n                                                    <div class=\"text-start\">\r\n                                                                    <a href=\"https:\/\/sinch.com\/one-partner-all-your-customer-communications\/\" class=\"btn-arrow fs-sm \" title=\"Your partner for success   \">\r\n                                        How we help you succeed                                    <\/a>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                    <\/div>\r\n                \r\n                \r\n            <\/div>\r\n\r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section  class=\"section section-altblo section-py bg-transparent\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-12 justify-content-center\">\r\n\r\n                    <div class=\"row align-items-center \">\r\n\r\n                        \r\n                        \r\n                        <div class=\"col-md-9 order-md-1\">\r\n                            <div>\r\n\r\n                                \r\n                                \r\n                                                                    <div class=\"mb-0 text-body-color\"><p>Gartner, Magic Quadrant\u2122 for Communications Platforms as a Service, Lisa Unden-Farboud, Pankil Sheth, Ajit Patankar, Brian Doherty, 24 June 2024.<\/p><p>GARTNER is a registered trademark and service mark of Gartner, Inc. and\/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT and PEER INSIGHTS are registered trademarks of Gartner, Inc. and\/or its affiliates and are used herein with permission. All rights reserved.<\/p><p>Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner\u2019s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.<\/p><p>This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. 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