{"id":58877,"date":"2024-08-13T09:13:17","date_gmt":"2024-08-13T09:13:17","guid":{"rendered":"https:\/\/sinchbogdanimport.local\/engage\/"},"modified":"2025-02-04T10:38:52","modified_gmt":"2025-02-04T10:38:52","slug":"applications","status":"publish","type":"page","link":"https:\/\/sinch.com\/fr\/applications\/","title":{"rendered":"Engage"},"content":{"rendered":"\r\n    <section class=\"header-block section-py bg-success \" data-theme=\"light\">\r\n        <div class=\"container bg-success\">\r\n\r\n            \r\n            <div class=\"row align-items-center\">\r\n\r\n                <div class=\"col-md-6 col-lg-5  order-2 order-md-1\">\r\n\r\n                                            <p class=\"text-uppercase section-caption text-body-color\">Des applications faciles \u00e0 utiliser  <\/p>\r\n                    \r\n                    <h1 class=\"text-accent mb-3 mb-md-5 mb-lg-4 p-0 h2\">Des communications client simplifi\u00e9es pour tout le monde  <\/h1>\r\n\r\n                                            <div class=\"mb-0 text-body-color\"><p>D\u00e9couvrez notre suite d&rsquo;applications faciles \u00e0 utiliser, con\u00e7ues pour faciliter la communication avec les clients.  <\/p><\/div>\r\n                    \r\n                    \r\n                    \r\n                <\/div>\r\n\r\n                \r\n                    <div class=\"col-md-6 col-lg-7 text-end order-1 order-md-2 mb-5 mb-md-0 ps-md-7 ps-lg-10\">\r\n                        \r\n                            <img decoding=\"async\" width=\"1296\" height=\"848\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/12\/SI-App-Messaging-Engage-Layer.png\" class=\"skip-lazy img-fluid \" alt=\"Image d&#039;un t\u00e9l\u00e9phone avec des textes promotionnels et une interface d&#039;application montrant la cr\u00e9ation d&#039;une campagne.\" fetchpriority=\"high\" style=\"\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/12\/SI-App-Messaging-Engage-Layer.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/12\/SI-App-Messaging-Engage-Layer-300x196.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/12\/SI-App-Messaging-Engage-Layer-1024x670.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/12\/SI-App-Messaging-Engage-Layer-768x503.png 768w\" sizes=\"(max-width: 1296px) 100vw, 1296px\" \/>                                                                        <\/div>\r\n\r\n                \r\n            <\/div>\r\n\r\n                            \n\r\n    <div class=\"block-clients text-center pt-3 pt-md-4 pt-lg-7 mt-3 mt-md-4 mt-lg-3\">\r\n        \r\n        <div class=\"\">\r\n                            <p class=\"text-accent fs-sm mb-4\">\r\n                    Plus de 150&nbsp;000 entreprises s&#039;engagent avec leurs clients gr\u00e2ce \u00e0 Sinch                  <\/p>\r\n                <div class=\"clients d-flex overflow-hidden flex-wrap \">\r\n                                                    <div>\r\n                                    <svg width=\"1\" class=\"clients-logo\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/google.svg\" role=\"img\"\r\n                                        alt=\"Google\">\r\n                                                                                    <title>\r\n                                                Google                                            <\/title>\r\n                                                                            <\/svg>\r\n                                <\/div>\r\n                                                    <div>\r\n                                    <svg width=\"1\" class=\"clients-logo\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/uber.svg\" role=\"img\"\r\n                                        alt=\"Uber\">\r\n                                                                                    <title>\r\n                                                Uber                                            <\/title>\r\n                                                                            <\/svg>\r\n                                <\/div>\r\n                                                    <div>\r\n                                    <svg width=\"1\" class=\"clients-logo\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/paypal.svg\" role=\"img\"\r\n                                        alt=\"PayPal\">\r\n                                                                                    <title>\r\n                                                PayPal                                            <\/title>\r\n                                                                            <\/svg>\r\n                                <\/div>\r\n                                                    <div>\r\n                                    <svg width=\"1\" class=\"clients-logo\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/visa.svg\" role=\"img\"\r\n                                        alt=\"Visa\">\r\n                                                                                    <title>\r\n                                                Visa                                            <\/title>\r\n                                                                            <\/svg>\r\n                                <\/div>\r\n                                                    <div>\r\n                                    <svg width=\"1\" class=\"clients-logo\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/albertsons.svg\" role=\"img\"\r\n                                        alt=\"Albertsons\">\r\n                                                                                    <title>\r\n                                                Albertsons                                            <\/title>\r\n                                                                            <\/svg>\r\n                                <\/div>\r\n                                                    <div>\r\n                                    <svg width=\"1\" class=\"clients-logo\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/tinder.svg\" role=\"img\"\r\n                                        alt=\"Tinder\">\r\n                                                                                    <title>\r\n                                                Tinder                                            <\/title>\r\n                                                                            <\/svg>\r\n                                <\/div>\r\n                                                    <div>\r\n                                    <svg width=\"1\" class=\"clients-logo\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/firstbank.svg\" role=\"img\"\r\n                                        alt=\"First Bank\">\r\n                                                                                    <title>\r\n                                                First Bank                                            <\/title>\r\n                                                                            <\/svg>\r\n                                <\/div>\r\n                                    <\/div>\r\n                    <\/div>\r\n\r\n    <\/div>\r\n\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\n\n\r\n    <section  class=\"section section-altblo section-py bg-ne-05\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-12 justify-content-center\">\r\n\r\n                    <div class=\"row align-items-center \">\r\n\r\n                        \r\n                        \r\n                        <div class=\"col-md-9 order-md-1\">\r\n                            <div>\r\n\r\n                                \r\n                                \r\n                                \r\n                                \r\n                                \r\n                                \r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                \r\n                                    <div class=\"col-12\">\r\n                        \n\r\n    \r\n        <div class=\"row cards g-3 \">\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <a href=\"#conversational-messaging\" class=\"card-link text-decoration-none  scrollme\" title=\"Messages conversationnels  \">\r\n                        <div class=\"card shadow-sm bg-body rounded d-flex flex-column  h-100 \">\r\n                                                    <div class=\"card-body d-flex flex-column gap-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/chat-stack-text.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h5 \"\r\n                                                                >\r\n                                Messages conversationnels                              <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Envoyez des campagnes de messagerie et assurez le suivi des clients \u00e0 partir d&rsquo;une bo\u00eete de r\u00e9ception unifi\u00e9e que toute l&rsquo;\u00e9quipe peut utiliser.                                  <\/div>\r\n                                                                                <\/div>\r\n                                                    <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">\r\n                                        En savoir plus                                      <\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <a href=\"#email-marketing\" class=\"card-link text-decoration-none  scrollme\" title=\"Marketing par email  \">\r\n                        <div class=\"card shadow-sm bg-body rounded d-flex flex-column  h-100 \">\r\n                                                    <div class=\"card-body d-flex flex-column gap-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/email.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h5 \"\r\n                                                                >\r\n                                Marketing par email                              <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Concevez, envoyez et suivez vos emails gr\u00e2ce \u00e0 notre \u00e9diteur en \u00ab&nbsp;drag-and-drop&nbsp;\u00bb. Les tests A\/B et l&rsquo;automatisation sont directement int\u00e9gr\u00e9s.                                  <\/div>\r\n                                                                                <\/div>\r\n                                                    <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">\r\n                                        En savoir plus                                    <\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <a href=\"#chatbot-builder\" class=\"card-link text-decoration-none  scrollme\" title=\"\u00c9diteur de chatbot  \">\r\n                        <div class=\"card shadow-sm bg-body rounded d-flex flex-column  h-100 \">\r\n                                                    <div class=\"card-body d-flex flex-column gap-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/robot.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h5 \"\r\n                                                                >\r\n                                \u00c9diteur de chatbot                              <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Avec notre plateforme no-code, vous pouvez facilement cr\u00e9er des chatbots d&rsquo;IA qui r\u00e9duisent votre charge de travail et am\u00e9liorent l&rsquo;exp\u00e9rience client.                                  <\/div>\r\n                                                                                <\/div>\r\n                                                    <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">\r\n                                        En savoir plus                                    <\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                        <\/div>\r\n                            <div class=\"col-12 col-md-6 col-lg-3\">\r\n                                        <a href=\"#contact-center\" class=\"card-link text-decoration-none  scrollme\" title=\"Centre de contact  \">\r\n                        <div class=\"card shadow-sm bg-body rounded d-flex flex-column  h-100 \">\r\n                                                    <div class=\"card-body d-flex flex-column gap-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/chat-stack-audio-video.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h5 \"\r\n                                                                >\r\n                                Centre de contact                              <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Offrez un service client omnicanal avec une solution unique. Appels, emails, SMS, et plus encore &#8211; le tout en un seul endroit.                                  <\/div>\r\n                                                                                <\/div>\r\n                                                    <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">\r\n                                        En savoir plus                                    <\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                    <\/div>\r\n                \r\n            <\/div>\r\n\r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section  id=\"conversational-messaging\" class=\"section section-altblo section-py bg-transparent\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-12 justify-content-center\">\r\n\r\n                    <div class=\"row align-items-center \">\r\n\r\n                        \r\n                        \r\n                            <div class=\"col-md-6 col-lg-7 order-md-1 text-start mb-5 mb-md-0 pe-md-7 pe-lg-10 d-flex d-md-block justify-content-start\">\r\n                                                                    <img decoding=\"async\"  width=\"648\" height=\"507.5\" class=\"img-fluid\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/12\/SI-App-Messaging-Campaign-Creation.png\" alt=\"Image pour Envoyez des messages \u00e0 vos clients sur les canaux qu'ils utilisent le plus  \">\r\n                                                            <\/div>\r\n                        \r\n                        <div class=\"col-md-6 col-lg-5 order-md-2\">\r\n                            <div>\r\n\r\n                                                                    <p class=\"text-uppercase section-caption text-body-color\">Messages conversationnels  <\/p>\r\n                                \r\n                                \r\n                                    <h2 class=\"mb-3 mb-lg-4 h3\">Envoyez des messages \u00e0 vos clients sur les canaux qu&rsquo;ils utilisent le plus  <\/h2>\r\n\r\n                                \r\n                                                                    <div class=\"mb-0 text-body-color\"><p>Que votre public pr\u00e9f\u00e8re WhatsApp ou les SMS, vous pouvez l&rsquo;atteindre facilement avec Sinch Engage. Envoyez des campagnes de messagerie ou organisez des discussions personnalis\u00e9es en t\u00eate-\u00e0-t\u00eate.  <\/p><\/div>\r\n                                \r\n                                <ul class=\"list-style-check-primary mt-3 text-body-color\"><li><p>Distinguez-vous de la concurrence et assurez-vous que vos promotions et mises \u00e0 jour sont vues imm\u00e9diatement.&nbsp;<\/p><\/li><li><p>Conservez tous vos chats en un seul endroit. G\u00e9rez les conversations dans une interface unique et conviviale.&nbsp;<\/p><\/li><li><p>Cr\u00e9ez des flux automatis\u00e9es pour r\u00e9pondre aux questions les plus courantes et passez le relais aux agents en toute fluidit\u00e9 lorsque cela est n\u00e9cessaire.&nbsp;<\/p><\/li><\/ul>\r\n                                \r\n                                                                    <div class=\"btn-group g-3 mt-3 mt-md-4 row\">\r\n                                        \r\n        <div class=\"col-auto\">\r\n            <a href=\"https:\/\/eu.app.sinch.com\/register\" target=\"_blank\" class=\"btn btn-primary btn-lg btn-animated\" >Essayer gratuitement<\/a>\r\n        <\/div>\r\n        \r\n        <div class=\"col-auto\">\r\n            <a href=\"https:\/\/sinch.com\/fr\/engage\/\"  class=\"btn btn-outline-primary btn-lg btn-animated\" >En savoir plus<\/a>\r\n        <\/div>\r\n                                            <\/div>\r\n                                \r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                \r\n                \r\n            <\/div>\r\n\r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section  id=\"email-marketing\" class=\"section section-altblo section-py bg-ne-05\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-12 justify-content-center\">\r\n\r\n                    <div class=\"row align-items-center \">\r\n\r\n                        \r\n                        \r\n                            <div class=\"col-md-6 col-lg-7 order-md-2 text-end mb-5 mb-md-0 ps-md-7 ps-lg-10 d-flex d-md-block justify-content-start\">\r\n                                                                    <img decoding=\"async\"  width=\"648\" height=\"430.5\" class=\"img-fluid\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/12\/MJ-App-Email-Template-Gallery.png\" alt=\"Image pour Concevez de superbes emails et d\u00e9veloppez votre audience  \">\r\n                                                            <\/div>\r\n                        \r\n                        <div class=\"col-md-6 col-lg-5 order-md-1\">\r\n                            <div>\r\n\r\n                                                                    <p class=\"text-uppercase section-caption text-body-color\">Marketing par email  <\/p>\r\n                                \r\n                                \r\n                                    <h2 class=\"mb-3 mb-lg-4 h3\">Concevez de superbes emails et d\u00e9veloppez votre audience  <\/h2>\r\n\r\n                                \r\n                                                                    <div class=\"mb-0 text-body-color\"><p>Sinch Mailjet vous offre tous les outils dont vous avez besoin pour cr\u00e9er, envoyer et optimiser vos campagnes d&#8217;emailing.  <\/p><\/div>\r\n                                \r\n                                <ul class=\"list-style-check-primary mt-3 text-body-color\"><li><p>Concevez de superbes emails responsifs gr\u00e2ce \u00e0 notre \u00e9diteur en \u00ab&nbsp;drag-and-drop&nbsp;\u00bb, parfait pour tous les niveaux de comp\u00e9tence. Partez de z\u00e9ro ou utilisez nos mod\u00e8les pr\u00e9con\u00e7us.&nbsp;<\/p><\/li><li><p>Travaillez en toute transparence avec votre \u00e9quipe en temps r\u00e9el, d\u00e9finissez des autorisations et prot\u00e9gez les actifs de votre marque gr\u00e2ce \u00e0 des outils de collaboration robustes.&nbsp;<\/p><\/li><li><p>Utilisez des fonctionnalit\u00e9s avanc\u00e9es telles que la segmentation, l&rsquo;automatisation et les tests A\/B pour optimiser vos campagnes d&#8217;emailing.<\/p><\/li><\/ul>\r\n                                \r\n                                                                    <div class=\"btn-group g-3 mt-3 mt-md-4 row\">\r\n                                        \r\n        <div class=\"col-auto\">\r\n            <a href=\"https:\/\/app.mailjet.com\/signup?lang=en_US\" target=\"_blank\" class=\"btn btn-primary btn-lg btn-animated\" >Essayer gratuitement<\/a>\r\n        <\/div>\r\n        \r\n        <div class=\"col-auto\">\r\n            <a href=\"https:\/\/www.mailjet.com\/\" target=\"_blank\" class=\"btn btn-outline-primary btn-lg btn-animated\" >En savoir plus  <\/a>\r\n        <\/div>\r\n                                            <\/div>\r\n                                \r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                \r\n                \r\n            <\/div>\r\n\r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section  id=\"chatbot-builder\" class=\"section section-altblo section-py bg-transparent\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-12 justify-content-center\">\r\n\r\n                    <div class=\"row align-items-center \">\r\n\r\n                        \r\n                        \r\n                            <div class=\"col-md-6 col-lg-7 order-md-1 text-start mb-5 mb-md-0 pe-md-7 pe-lg-10 d-flex d-md-block justify-content-start\">\r\n                                                                    <img decoding=\"async\"  width=\"648\" height=\"413.5\" class=\"img-fluid\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/12\/SI-App-Messaging-Chatbot-Builder.png\" alt=\"Image pour D\u00e9ployer des chatbots d'IA qui transforment le service client  \">\r\n                                                            <\/div>\r\n                        \r\n                        <div class=\"col-md-6 col-lg-5 order-md-2\">\r\n                            <div>\r\n\r\n                                                                    <p class=\"text-uppercase section-caption text-body-color\">\u00c9diteur de chatbot  <\/p>\r\n                                \r\n                                \r\n                                    <h2 class=\"mb-3 mb-lg-4 h3\">D\u00e9ployer des chatbots d&rsquo;IA qui transforment le service client  <\/h2>\r\n\r\n                                \r\n                                                                    <div class=\"mb-0 text-body-color\"><p>Sinch Chatlayer facilite la cr\u00e9ation de chatbots intelligents \u00e0 l&rsquo;aide d&rsquo;une interface simple en \u00ab&nbsp;drag-and-drop&nbsp;\u00bb, automatisant l&rsquo;engagement \u00e0 travers la messagerie et les services vocaux.  <\/p><\/div>\r\n                                \r\n                                <ul class=\"list-style-check-primary mt-3 text-body-color\"><li><p>Gr\u00e2ce au traitement avanc\u00e9 du langage naturel (NLP), votre bot peut dialoguer avec les clients dans plus de 100 langues.&nbsp;<\/p><\/li><li><p>Commencez la cr\u00e9ation de votre bot gr\u00e2ce \u00e0 des mod\u00e8les pr\u00eats \u00e0 l&#8217;emploi, con\u00e7us pour votre secteur d&rsquo;activit\u00e9 et vos besoins.&nbsp;<\/p><\/li><li><p>Engagez vos clients o\u00f9 qu&rsquo;ils soient en d\u00e9ployant votre bot sur plusieurs canaux, de la messagerie aux services vocaux.&nbsp;<\/p><\/li><\/ul>\r\n                                \r\n                                                                    <div class=\"btn-group g-3 mt-3 mt-md-4 row\">\r\n                                        \r\n        <div class=\"col-auto\">\r\n            <a href=\"https:\/\/auth.prod.europe-west1.gc.chatlayer.ai\/auth\/realms\/Chatlayer\/login-actions\/registration?client_id=cms-client&#038;tab_id=rEHFXM2lqaU\" target=\"_blank\" class=\"btn btn-primary btn-lg btn-animated\" >Essayer gratuitement<\/a>\r\n        <\/div>\r\n        \r\n        <div class=\"col-auto\">\r\n            <a href=\"https:\/\/sinch.com\/fr\/products\/chatlayer\/\"  class=\"btn btn-outline-primary btn-lg btn-animated\" >En savoir plus<\/a>\r\n        <\/div>\r\n                                            <\/div>\r\n                                \r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                \r\n                \r\n            <\/div>\r\n\r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section  id=\"contact-center\" class=\"section section-altblo section-py bg-ne-05\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-12 justify-content-center\">\r\n\r\n                    <div class=\"row align-items-center \">\r\n\r\n                        \r\n                        \r\n                            <div class=\"col-md-6 col-lg-7 order-md-2 text-end mb-5 mb-md-0 ps-md-7 ps-lg-10 d-flex d-md-block justify-content-start\">\r\n                                                                    <img decoding=\"async\"  width=\"648\" height=\"463.5\" class=\"img-fluid\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/12\/SI-App-Voice-Analytics-Dashboard.png\" alt=\"Image pour Pour un v\u00e9ritable support client omnicanal  \">\r\n                                                            <\/div>\r\n                        \r\n                        <div class=\"col-md-6 col-lg-5 order-md-1\">\r\n                            <div>\r\n\r\n                                                                    <p class=\"text-uppercase section-caption text-body-color\">Centre de contact<\/p>\r\n                                \r\n                                \r\n                                    <h2 class=\"mb-3 mb-lg-4 h3\">Pour un v\u00e9ritable support client omnicanal  <\/h2>\r\n\r\n                                \r\n                                                                    <div class=\"mb-0 text-body-color\"><p>Dites adieu aux centres d&rsquo;appels obsol\u00e8tes et au passage d&rsquo;un \u00e9cran \u00e0 l&rsquo;autre. Sinch Contact Pro est bas\u00e9 dans le cloud, ce qui permet de r\u00e9duire les co\u00fbts et de donner \u00e0 votre \u00e9quipe tout ce dont elle a besoin pour un service client de qualit\u00e9.  <\/p><\/div>\r\n                                \r\n                                <ul class=\"list-style-check-primary mt-3 text-body-color\"><li><p>Traitez les appels, les emails, les chats, les vid\u00e9os et les applications de messagerie comme WhatsApp et Facebook Messenger depuis un seul endroit.&nbsp;<\/p><\/li><li><p>D\u00e9couvrez les performances de votre \u00e9quipe gr\u00e2ce \u00e0 des rapports et des analyses faciles \u00e0 lire, qui vous aideront \u00e0 am\u00e9liorer vos performances.&nbsp;<\/p><\/li><li><p>Assurez-vous que les clients s&rsquo;adressent rapidement \u00e0 la bonne personne gr\u00e2ce \u00e0 un routage bas\u00e9 sur les comp\u00e9tences qui correspond \u00e0 leurs besoins.&nbsp;<\/p><\/li><\/ul>\r\n                                \r\n                           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title=\"Nouvelle\u00a0enqu\u00eate de Sinch: L\u2019\u00e9tat des communications clients\">\r\n                        <div class=\"card shadow-sm bg-body rounded d-flex flex-column  h-100 \">\r\n                                    \r\n                        \r\n                        <div class=\"card-image-zoom \">\r\n\r\n                            \r\n                            \r\n                                                            <img class=\"rounded-0\" decoding=\"async\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/05\/SI-Blog-SCC-Report-Hero-Image-784x486.png\" alt=\"Image pour Nouvelle\u00a0enqu\u00eate de Sinch: L\u2019\u00e9tat des communications clients\">\r\n                                                    <\/div>\r\n                                                                            <div class=\"card-body d-flex flex-column gap-4 justify-content-between\">\r\n                        <div>\r\n                            \r\n                 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data-title-clamp='true'                                >\r\n                                Nouvelle\u00a0enqu\u00eate de Sinch: L\u2019\u00e9tat des communications clients                            <\/h3>\r\n                                                                                <\/div>\r\n                                                    <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">\r\n                                        Explorer                                    <\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                                                <\/div>\r\n                                        \r\n                                \r\n                            <\/div>\r\n                      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qu&rsquo;attendez-vous&nbsp;?<\/h4>\r\n                                                                                                                                        <p class=\"mb-0\">Prenez contact avec nous d\u00e8s aujourd&rsquo;hui&nbsp;!  <\/p>\r\n                                                                                    <\/div>\r\n\r\n                                    \r\n\r\n                                    \r\n                                    <iframe\r\n                                        id=\"marketing-cloud-form\"\r\n                                        class=\"marketing-cloud-iframe\"\r\n                                        data-iframe-params=\"utm_source,utm_medium,utm_campaign,utm_term,utm_content,transid,gclid,intcmp\"\r\n                                        src=\"https:\/\/cloud.m.sinch.com\/sinchform1_0?referrer=https%3A%2F%2Fsinch.com%2Ffr%2Fwp-json%2Fwp%2Fv2%2Fpages%2F58877&#038;lang=fr\"\r\n                                       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