{"id":62076,"date":"2024-07-02T14:13:49","date_gmt":"2024-07-02T14:13:49","guid":{"rendered":"https:\/\/sinchbogdanimport.local\/products\/chatlayer\/"},"modified":"2025-03-26T12:59:51","modified_gmt":"2025-03-26T12:59:51","slug":"chatlayer","status":"publish","type":"products","link":"https:\/\/sinch.com\/fr\/products\/chatlayer\/","title":{"rendered":"Chatlayer"},"content":{"rendered":"\r\n    <section class=\"header-block section-py bg-info \" data-theme=\"light\">\r\n        <div class=\"container bg-info\">\r\n\r\n            \r\n            <div class=\"row align-items-center\">\r\n\r\n                <div class=\"col-md-6 col-lg-5  order-2 order-md-1\">\r\n\r\n                                            <p class=\"text-uppercase section-caption text-body-color\">CHATLAYER<\/p>\r\n                    \r\n                    <h1 class=\"text-accent mb-3 mb-md-5 mb-lg-4 p-0 h2\">Les conversations authentiques commencent ici<\/h1>\r\n\r\n                                            <div class=\"mb-0 text-body-color\"><p>Dialoguez avec vos clients 24 heures sur 24, 7 jours sur 7, sur plusieurs canaux, gr\u00e2ce \u00e0 des chatbots et des voice bots intelligents.<\/p><\/div>\r\n                    \r\n                    \r\n                                            <div class=\"btn-group g-3 mt-3 mt-md-4 row\">\r\n                            \r\n    <div class=\"col-auto\">\r\n      <a href=\"#form\" target=\"_blank\" class=\"btn btn-primary btn-lg btn-animated scrollme\" >R\u00e9server une d\u00e9monstration<\/a>\r\n    <\/div>\r\n    \r\n    <div class=\"col-auto\">\r\n      <a href=\"https:\/\/auth.prod.europe-west1.gc.chatlayer.ai\/auth\/realms\/Chatlayer\/protocol\/openid-connect\/auth?client_id=cms-client&#038;redirect_uri=https%3A\/\/app.chatlayer.ai\/&#038;state=e7d32070-96ce-4c49-853a-e49e1294366d&#038;response_mode=fragment&#038;response_type=code&#038;scope=openid&#038;nonce=e96ed839-495c-4cf5-88e6-e1112ba98af4\" target=\"_blank\" class=\"btn btn-outline-primary btn-lg btn-animated\" >S&rsquo;identifier<\/a>\r\n    <\/div>\r\n                            <\/div>\r\n                    \r\n                <\/div>\r\n\r\n                \r\n                    <div class=\"col-md-6 col-lg-7 text-end order-1 order-md-2 mb-5 mb-md-0 ps-md-7 ps-lg-10\">\r\n                        \r\n                            <img decoding=\"async\" width=\"1296\" height=\"1015\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/12\/SI-Handset-MMS-Marketing-05.png\" class=\"skip-lazy img-fluid \" alt=\"Image for Les conversations authentiques commencent ici\" fetchpriority=\"high\" style=\"\" srcset=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/12\/SI-Handset-MMS-Marketing-05.png 1296w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/12\/SI-Handset-MMS-Marketing-05-300x235.png 300w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/12\/SI-Handset-MMS-Marketing-05-1024x802.png 1024w, https:\/\/sinch.com\/wp-content\/uploads\/2024\/12\/SI-Handset-MMS-Marketing-05-768x601.png 768w\" sizes=\"(max-width: 1296px) 100vw, 1296px\" \/>                                                                        <\/div>\r\n\r\n                \r\n            <\/div>\r\n\r\n                            \n\r\n    <div class=\"block-clients text-center pt-3 pt-md-4 pt-lg-7 mt-3 mt-md-4 mt-lg-3\">\r\n        \r\n        <div class=\"\">\r\n                            <p class=\"text-accent fs-sm mb-4\">\r\n                    Rejoignez plus de 150&nbsp;000 entreprises, dont 8 des 10 plus grandes entreprises technologiques au monde                <\/p>\r\n                <div class=\"clients d-flex overflow-hidden flex-wrap \">\r\n                                                    <div>\r\n                                    <svg width=\"1\" class=\"clients-logo\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/google.svg\" role=\"img\"\r\n                                        alt=\"Google\">\r\n                                                                                    <title>\r\n                                                Google                                            <\/title>\r\n                                                                            <\/svg>\r\n                                <\/div>\r\n                                                    <div>\r\n                                    <svg width=\"1\" class=\"clients-logo\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/uber.svg\" role=\"img\"\r\n                                        alt=\"Uber\">\r\n                                                                                    <title>\r\n                                                Uber                                            <\/title>\r\n                                                                            <\/svg>\r\n                                <\/div>\r\n                                                    <div>\r\n                                    <svg width=\"1\" class=\"clients-logo\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/paypal.svg\" role=\"img\"\r\n                                        alt=\"PayPal\">\r\n                                                                                    <title>\r\n                                                PayPal                                            <\/title>\r\n                                                                            <\/svg>\r\n                                <\/div>\r\n                                                    <div>\r\n                                    <svg width=\"1\" class=\"clients-logo\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/visa.svg\" role=\"img\"\r\n                                        alt=\"Visa\">\r\n                                                                                    <title>\r\n                                                Visa                                            <\/title>\r\n                                                                            <\/svg>\r\n                                <\/div>\r\n                                                    <div>\r\n                                    <svg width=\"1\" class=\"clients-logo\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/albertsons.svg\" role=\"img\"\r\n                                        alt=\"Albertsons\">\r\n                                                                                    <title>\r\n                                                Albertsons                                            <\/title>\r\n                                                                            <\/svg>\r\n                                <\/div>\r\n                                                    <div>\r\n                                    <svg width=\"1\" class=\"clients-logo\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/tinder.svg\" role=\"img\"\r\n                                        alt=\"Tinder\">\r\n                                                                                    <title>\r\n                                                Tinder                                            <\/title>\r\n                                                                            <\/svg>\r\n                                <\/div>\r\n                                                    <div>\r\n                                    <svg width=\"1\" class=\"clients-logo\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/logos\/firstbank.svg\" role=\"img\"\r\n                                        alt=\"First Bank\">\r\n                                                                                    <title>\r\n                                                First Bank                                            <\/title>\r\n                                                                            <\/svg>\r\n                                <\/div>\r\n                                    <\/div>\r\n                    <\/div>\r\n\r\n    <\/div>\r\n\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\n\n\r\n    <section  class=\"section section-altblo section-py bg-ne-05\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-12 justify-content-center\">\r\n\r\n                    <div class=\"row align-items-center \">\r\n\r\n                        \r\n                        \r\n                        <div class=\"col-md-9 order-md-1\">\r\n                            <div>\r\n\r\n                                \r\n                                \r\n                                    <h2 class=\"mb-0 h3\">Fonctionnalit\u00e9s principales  <\/h2>\r\n\r\n                                \r\n                                \r\n                                \r\n                                \r\n                                \r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                                    <div class=\"col-12 pt-6 pt-md-7 pt-lg-9\">\r\n                        \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card card-transparent bg-transparent d-flex flex-column  h-100 \">\r\n                                                    <div class=\"card-body d-flex flex-column gap-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/laptop-rocket.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h5 \"\r\n                                                                >\r\n                                D\u00e9marrage facile &#8211; Pas de codage n\u00e9cessaire                              <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    La mise en place de nos chatbots ne n\u00e9cessite aucune comp\u00e9tence en mati\u00e8re de codage. Vous pouvez commencer \u00e0 cr\u00e9er votre bot instantan\u00e9ment gr\u00e2ce \u00e0 nos mod\u00e8les faciles \u00e0 utiliser, adapt\u00e9s \u00e0 votre secteur d&rsquo;activit\u00e9, et r\u00e9pondant exactement \u00e0 vos besoins.                                  <\/div>\r\n                                                                                <\/div>\r\n                                                    <div class=\"text-start\">\r\n                                                                    <a href=\"https:\/\/auth.prod.europe-west1.gc.chatlayer.ai\/auth\/realms\/Chatlayer\/protocol\/openid-connect\/registrations?client_id=cms-client&#038;redirect_uri=https%3A\/\/app.chatlayer.ai\/&#038;response_type=code&#038;scope=openid\" class=\"btn-arrow fs-sm \" title=\"D\u00e9marrage facile - Pas de codage n\u00e9cessaire  \" target=\"_blank\">\r\n                                        Essayez d\u00e8s maintenant                                      <\/a>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card card-transparent bg-transparent d-flex flex-column  h-100 \">\r\n                                                    <div class=\"card-body d-flex flex-column gap-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/flag.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h5 \"\r\n                                                                >\r\n                                Multilingue &#8211; Meilleur NLP de sa cat\u00e9gorie                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Le traitement du langage naturel (NLP) de Chatlayer permet \u00e0 votre bot de comprendre et de communiquer avec vos clients dans plus de 100 langues, quel que soit le canal.                                  <\/div>\r\n                                                                                <\/div>\r\n                                                    <div class=\"text-start\">\r\n                                                                    <a href=\"https:\/\/sinch.com\/wp-content\/uploads\/pdf\/Chatlayer%20by%20Sinch_NLP_Benchmark%20Report.pdf\" class=\"btn-arrow fs-sm \" title=\"Multilingue - Meilleur NLP de sa cat\u00e9gorie\">\r\n                                        Comparatif des NLP                                    <\/a>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card card-transparent bg-transparent d-flex flex-column  h-100 \">\r\n                                                    <div class=\"card-body d-flex flex-column gap-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/chat-stack-audio-video.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h5 \"\r\n                                                                >\r\n                                Multicanal                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Favorisez les conversations avec vos clients partout dans le monde en pla\u00e7ant votre bot sur vos canaux pr\u00e9f\u00e9r\u00e9s et les plus utilis\u00e9s, par le biais du texte ou de la voix&nbsp;!                                  <\/div>\r\n                                                                                <\/div>\r\n                                                    <div class=\"text-start\">\r\n                                                                    <a href=\"https:\/\/sinch.com\/fr\/apis\/canaux-mobiles\/\" class=\"btn-arrow fs-sm \" title=\"Multicanal\">\r\n                                        Voir tous les canaux                                    <\/a>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card card-transparent bg-transparent d-flex flex-column  h-100 \">\r\n                                                    <div class=\"card-body d-flex flex-column gap-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/laptop-connector.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h5 \"\r\n                                                                >\r\n                                Int\u00e9grations de bout en bout                              <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    La plateforme SaaS de Chatlayer s&rsquo;int\u00e8gre facilement \u00e0 tous les principaux CRM, syst\u00e8mes de tickets, bases de connaissances et centres de contact gr\u00e2ce \u00e0 notre API.                                  <\/div>\r\n                                                                                <\/div>\r\n                                                    <div class=\"text-start\">\r\n                                                                    <a href=\"https:\/\/sinch.com\/integrations\" class=\"btn-arrow fs-sm \" title=\"Int\u00e9grations de bout en bout  \">\r\n                                        Voir les int\u00e9grations                                      <\/a>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card card-transparent bg-transparent d-flex flex-column  h-100 \">\r\n                                                    <div class=\"card-body d-flex flex-column gap-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/pie-chart.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h5 \"\r\n                                                                >\r\n                                Analyse intelligente                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Chatlayer fournit des analyses directement sur la plateforme. Les messages individuels des bots peuvent \u00eatre enti\u00e8rement analys\u00e9s et les fonctions du tableau de bord de Chatlayer permettent aux administrateurs d&rsquo;inspecter l&rsquo;\u00e9tat de sant\u00e9 g\u00e9n\u00e9ral d&rsquo;un bot particulier.                                  <\/div>\r\n                                                                                <\/div>\r\n                                                    <div class=\"text-start\">\r\n                                                                    <a href=\"https:\/\/docs.chatlayer.ai\/bot-answers\/analytics\" class=\"btn-arrow fs-sm \" title=\"Analyse intelligente\" target=\"_blank\">\r\n                                        En savoir plus                                      <\/a>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card card-transparent bg-transparent d-flex flex-column  h-100 \">\r\n                                                    <div class=\"card-body d-flex flex-column gap-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/ai.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h5 \"\r\n                                                                >\r\n                                ChatGPT                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Construisez votre chatbot nouvelle g\u00e9n\u00e9ration&nbsp;! Les possibilit\u00e9s sont infinies, et maintenant avec l&rsquo;int\u00e9gration de GPT-3 sur Chatlayer, vous pouvez offrir des r\u00e9ponses encore plus personnalis\u00e9es \u00e0 vos utilisateurs.                                  <\/div>\r\n                                                                                <\/div>\r\n                                                    <div class=\"text-start\">\r\n                                                                    <a href=\"https:\/\/docs.chatlayer.ai\/integrateandcode\/app-integrations\/openai-gpt-3-chatgpt-and-gpt-4\" class=\"btn-arrow fs-sm \" title=\"ChatGPT\" target=\"_blank\">\r\n                                        En savoir plus                                      <\/a>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                    <\/div>\r\n                \r\n                \r\n            <\/div>\r\n\r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n                <section  class=\"section overflow-hidden section-py bg-white\">\r\n            <div class=\"carousel \" data-carousel=\"block-a20cf92656586e7c1e4f5ea1260da808\" data-carousel-active-index=\"0\" data-carousel-dragable=\"true\" data-cursor-helper=\"Drag\">\r\n                <div class=\"container testimonials\">\r\n                    <div class=\"carousel__track carouselTrack\" data-transition=\"true\">\r\n                        <div class=\"row position-relative flex-nowrap\">\r\n                                                            <div class=\"col-12\" data-carousel-slide=\"0\">\r\n                                    <div class=\"quote carousel-item bg-warning shadow-warning d-flex flex-column rounded m-0 px-5 py-7 p-md-9 h-100\">\r\n\r\n                                        <div class=\"row\">\r\n                                            <div class=\"col-md-12 text-start\">\r\n                                                <div class=\"quote-logo mb-4 mb-md-5\">\r\n                                                                                                            <img decoding=\"async\" class=\"quote-logo\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/intermarche.svg\" alt=\"Logo pour le t\u00e9moignage de Cl\u00e9mence Rosier\">\r\n                                                                                                    <\/div>\r\n\r\n                                                \r\n                                                                                                    <blockquote class=\"m-0 mb-4 mb-md-5 quote-content text-body-color\" id=\"quote-block-a20cf92656586e7c1e4f5ea1260da808-0\">\r\n                                                        \u00ab&nbsp;L&rsquo;\u00e9quipe nous a accompagn\u00e9s tout au long du processus, depuis le briefing de la campagne jusqu&rsquo;\u00e0 la cr\u00e9ation du concept et \u00e0 la mise en \u0153uvre<br \/>\nde la campagne. En l&rsquo;espace de quelques semaines, nous \u00e9tions pr\u00eats \u00e0 d\u00e9marrer.&nbsp;\u00bb                                                    <\/blockquote>\r\n                                                \r\n                                                \r\n                                                \r\n                                                <div class=\"mt-auto\">\r\n                                                    <div class=\"d-flex gap-3\">\r\n                                                        \r\n                                                                                                                    <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                                                                <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-a20cf92656586e7c1e4f5ea1260da808-0\">\r\n                                                                    Cl\u00e9mence Rosier                                                                <\/cite>\r\n\r\n                                                                                                                                    <span class=\"mb-0 text-body-color\">Cheffe de projet CRM, Intermarch\u00e9<\/span>\r\n                                                                                                                            <\/div>\r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n\r\n\r\n                                                                                                    <div class=\"mt-4 mt-md-5\">\r\n                                                        <div class=\"quote-link\">\r\n                                                            <a href=\"https:\/\/sinch.com\/customer-stories\/elevating-retail-experience-rich-messaging-and-conversational-ai\/\"  class=\"btn-arrow \" >\r\n                                                                Lire l&rsquo;histoire du client                                                            <\/a>\r\n                                                        <\/div>\r\n                                                    <\/div>\r\n                                                \r\n                                            <\/div>\r\n\r\n                                                                                    <\/div>\r\n\r\n                                    <\/div>\r\n\r\n                                <\/div>\r\n                                                            <div class=\"col-12\" data-carousel-slide=\"1\">\r\n                                    <div class=\"quote carousel-item bg-warning shadow-warning d-flex flex-column rounded m-0 px-5 py-7 p-md-9 h-100\">\r\n\r\n                                        <div class=\"row\">\r\n                                            <div class=\"col-md-12 text-start\">\r\n                                                <div class=\"quote-logo mb-4 mb-md-5\">\r\n                                                                                                            <img decoding=\"async\" class=\"quote-logo\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/argenta.svg\" alt=\"Logo pour le t\u00e9moignage de Ilke Schiltz\">\r\n                                                                                                    <\/div>\r\n\r\n                                                \r\n                                                                                                    <blockquote class=\"m-0 mb-4 mb-md-5 quote-content text-body-color\" id=\"quote-block-a20cf92656586e7c1e4f5ea1260da808-1\">\r\n                                                        \u00ab&nbsp;Notre nouveau coll\u00e8gue *Charlie* se porte tr\u00e8s bien. Gr\u00e2ce \u00e0 sa r\u00e9activit\u00e9 aux questions simples, nous pouvons nous concentrer sur le travail r\u00e9el.&nbsp;\u00bb                                                      <\/blockquote>\r\n                                                \r\n                                                \r\n                                                \r\n                                                <div class=\"mt-auto\">\r\n                                                    <div class=\"d-flex gap-3\">\r\n                                                        \r\n                                                                                                                    <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                                                                <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-a20cf92656586e7c1e4f5ea1260da808-1\">\r\n                                                                    Ilke Schiltz                                                                <\/cite>\r\n\r\n                                                                                                                                    <span class=\"mb-0 text-body-color\">Administratrice support<\/span>\r\n                                                                                                                            <\/div>\r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n\r\n\r\n                                                                                                    <div class=\"mt-4 mt-md-5\">\r\n                                                        <div class=\"quote-link\">\r\n                                                            <a href=\"https:\/\/sinch.com\/customer-stories\/how-argenta-banked-95-csat-score-ai-chatbot\/\"  class=\"btn-arrow \" >\r\n                                                                Lire l&rsquo;histoire du client                                                            <\/a>\r\n                                                        <\/div>\r\n                                                    <\/div>\r\n                                                \r\n                                            <\/div>\r\n\r\n                                                                                    <\/div>\r\n\r\n                                    <\/div>\r\n\r\n                                <\/div>\r\n                                                            <div class=\"col-12\" data-carousel-slide=\"2\">\r\n                                    <div class=\"quote carousel-item bg-warning shadow-warning d-flex flex-column rounded m-0 px-5 py-7 p-md-9 h-100\">\r\n\r\n                                        <div class=\"row\">\r\n                                            <div class=\"col-md-12 text-start\">\r\n                                                <div class=\"quote-logo mb-4 mb-md-5\">\r\n                                                                                                            <img decoding=\"async\" class=\"quote-logo\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/bizbike.svg\" alt=\"Logo pour le t\u00e9moignage de Louis Vanhove\">\r\n                                                                                                    <\/div>\r\n\r\n                                                \r\n                                                                                                    <blockquote class=\"m-0 mb-4 mb-md-5 quote-content text-body-color\" id=\"quote-block-a20cf92656586e7c1e4f5ea1260da808-2\">\r\n                                                        \u00ab&nbsp;Depuis que nous utilisons les chatbots de Chatlayer, nous avons constat\u00e9 une augmentation du NPS, et 30&nbsp;% de toutes nos interventions sont d\u00e9sormais programm\u00e9es par le biais de notre chatbot.&nbsp;\u00bb                                                    <\/blockquote>\r\n                                                \r\n                                                \r\n                                                \r\n                                                <div class=\"mt-auto\">\r\n                                                    <div class=\"d-flex gap-3\">\r\n                                                        \r\n                                                                                                                    <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                                                                <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-a20cf92656586e7c1e4f5ea1260da808-2\">\r\n                                                                    Louis Vanhove                                                                <\/cite>\r\n\r\n                                                                                                                                    <span class=\"mb-0 text-body-color\">PDG \/ Co-fondateur<\/span>\r\n                                                                                                                            <\/div>\r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n\r\n\r\n                                                                                                    <div class=\"mt-4 mt-md-5\">\r\n                                                        <div class=\"quote-link\">\r\n                                                            <a href=\"https:\/\/sinch.com\/customer-stories\/optimizing-customer-service-and-costs-ai-chatbot\/\"  class=\"btn-arrow \" >\r\n                                                                Lire l&rsquo;histoire du client                                                            <\/a>\r\n                                                        <\/div>\r\n                                                    <\/div>\r\n                                                \r\n                                            <\/div>\r\n\r\n                                                                                    <\/div>\r\n\r\n                                    <\/div>\r\n\r\n                                <\/div>\r\n                                                            <div class=\"col-12\" data-carousel-slide=\"3\">\r\n                                    <div class=\"quote carousel-item bg-warning shadow-warning d-flex flex-column rounded m-0 px-5 py-7 p-md-9 h-100\">\r\n\r\n                                        <div class=\"row\">\r\n                                            <div class=\"col-md-12 text-start\">\r\n                                                <div class=\"quote-logo mb-4 mb-md-5\">\r\n                                                                                                            <img decoding=\"async\" class=\"quote-logo\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/belfius.svg\" alt=\"Logo pour le t\u00e9moignage de Giani-Luigi Driesen\">\r\n                                                                                                    <\/div>\r\n\r\n                                                \r\n                                                                                                    <blockquote class=\"m-0 mb-4 mb-md-5 quote-content text-body-color\" id=\"quote-block-a20cf92656586e7c1e4f5ea1260da808-3\">\r\n                                                        \u00ab&nbsp;Nous avons enti\u00e8rement automatis\u00e9 notre processus FNOL (First Notification of Loss) en utilisant Chatlayer. Nous sommes parvenus \u00e0 \u00e9conomiser plus de 500 heures par mois et \u00e0 traiter plus de 27&nbsp;000 demandes par an de mani\u00e8re enti\u00e8rement automatique.&nbsp;\u00bb                                                    <\/blockquote>\r\n                                                \r\n                                                \r\n                                                \r\n                                                <div class=\"mt-auto\">\r\n                                                    <div class=\"d-flex gap-3\">\r\n                                                        \r\n                                                                                                                    <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                                                                <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-a20cf92656586e7c1e4f5ea1260da808-3\">\r\n                                                                    Giani-Luigi Driesen                                                                <\/cite>\r\n\r\n                                                                                                                                    <span class=\"mb-0 text-body-color\">Responsable applications et chatbots<\/span>\r\n                                                                                                                            <\/div>\r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n\r\n\r\n                                                                                                    <div class=\"mt-4 mt-md-5\">\r\n                                                        <div class=\"quote-link\">\r\n                                                            <a href=\"https:\/\/sinch.com\/customer-stories\/belfius-doubled-conversions-with-conversational-ai\/\"  class=\"btn-arrow \" >\r\n                                                                Lire l&rsquo;histoire du client                                                            <\/a>\r\n                                                        <\/div>\r\n                                                    <\/div>\r\n                                                \r\n                                            <\/div>\r\n\r\n                                                                                    <\/div>\r\n\r\n                                    <\/div>\r\n\r\n                                <\/div>\r\n                                                            <div class=\"col-12\" data-carousel-slide=\"4\">\r\n                                    <div class=\"quote carousel-item bg-warning shadow-warning d-flex flex-column rounded m-0 px-5 py-7 p-md-9 h-100\">\r\n\r\n                                        <div class=\"row\">\r\n                                            <div class=\"col-md-12 text-start\">\r\n                                                <div class=\"quote-logo mb-4 mb-md-5\">\r\n                                                                                                            <img decoding=\"async\" class=\"quote-logo\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/ifood.svg\" alt=\"Logo pour le t\u00e9moignage de Mariana Leite\">\r\n                                                                                                    <\/div>\r\n\r\n                                                \r\n                                                                                                    <blockquote class=\"m-0 mb-4 mb-md-5 quote-content text-body-color\" id=\"quote-block-a20cf92656586e7c1e4f5ea1260da808-4\">\r\n                                                        \u00ab&nbsp;Avec Chatlayer, la satisfaction de nos clients a augment\u00e9 et nous sommes parvenus \u00e0 automatiser compl\u00e8tement les tickets, ce qui nous a permis d&rsquo;atteindre un taux de 94,5&nbsp;%. Nous avons \u00e9galement pu int\u00e9grer facilement Chatlayer \u00e0 notre plateforme CRM existante.&nbsp;\u00bb                                                    <\/blockquote>\r\n                                                \r\n                                                \r\n                                                \r\n                                                <div class=\"mt-auto\">\r\n                                                    <div class=\"d-flex gap-3\">\r\n                                                        \r\n                                                                                                                    <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                                                                <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-a20cf92656586e7c1e4f5ea1260da808-4\">\r\n                                                                    Mariana Leite                                                                <\/cite>\r\n\r\n                                                                                                                                    <span class=\"mb-0 text-body-color\">Responsable de la commercialisation<\/span>\r\n                                                                                                                            <\/div>\r\n                                                                                                            <\/div>\r\n                                                <\/div>\r\n\r\n\r\n                                                                                                    <div class=\"mt-4 mt-md-5\">\r\n                                                        <div class=\"quote-link\">\r\n                                                            <a href=\"https:\/\/sinch.com\/customer-stories\/how-ifood-served-conversational-ai-improve-b2b-communication-drivers\/\"  class=\"btn-arrow \" >\r\n                                                                Lire l&rsquo;histoire du client                                                            <\/a>\r\n                                                        <\/div>\r\n                                                    <\/div>\r\n                                                \r\n                                            <\/div>\r\n\r\n                                                                                    <\/div>\r\n\r\n                                    <\/div>\r\n\r\n                                <\/div>\r\n                                                    <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\"container mt-6 mt-md-7 mt-lg-9\">\r\n                    <div class=\"d-flex justify-content-center gap-4\">\r\n                        <button data-carousel-role=\"prev\" data-carousel-nav=\"block-a20cf92656586e7c1e4f5ea1260da808\" class=\"btn btn-primary btn-lg btn-icon\" aria-label=\"Diapositive pr\u00e9c\u00e9dente\">\r\n                            <svg width=\"24\" height=\"24\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/layout\/chevron-left.svg\"><\/svg>\r\n                        <\/button>\r\n                        <button data-carousel-role=\"next\" data-carousel-nav=\"block-a20cf92656586e7c1e4f5ea1260da808\" class=\"btn btn-primary btn-lg btn-icon\" aria-label=\"Diapositive suivante\">\r\n                            <svg width=\"24\" height=\"24\" aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/layout\/chevron-right.svg\"><\/svg>\r\n                        <\/button>\r\n                    <\/div>\r\n                <\/div>\r\n                    <\/section>\r\n    \n\n\r\n    <section  class=\"section section-altblo section-py bg-ne-05\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-12 justify-content-center\">\r\n\r\n                    <div class=\"row align-items-center \">\r\n\r\n                        \r\n                        \r\n                        <div class=\"col-md-9 order-md-1\">\r\n                            <div>\r\n\r\n                                \r\n                                \r\n                                    <h2 class=\"mb-0 h3\">D\u00e9veloppez vos conversations et am\u00e9liorez votre exp\u00e9rience client gr\u00e2ce \u00e0 l&rsquo;IA<\/h2>\r\n\r\n                                \r\n                                \r\n                                \r\n                                \r\n                                \r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                                    <div class=\"col-12 pt-6 pt-md-7 pt-lg-9\">\r\n                        \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card card-transparent bg-transparent d-flex flex-column  h-100 \">\r\n                                                    <div class=\"card-body d-flex flex-column gap-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/headset-clock.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h5 \"\r\n                                                                >\r\n                                Automatisez le service client                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Automatisez jusqu&rsquo;\u00e0 90&nbsp;% des interactions et offrez un support client efficace \u00e0 grande \u00e9chelle.                                <\/div>\r\n                                                                                <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card card-transparent bg-transparent d-flex flex-column  h-100 \">\r\n                                                    <div class=\"card-body d-flex flex-column gap-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/badge-money-backward.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h5 \"\r\n                                                                >\r\n                                Favorisez les conversations                              <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Cr\u00e9ez des conversations r\u00e9elles et significatives avec vos clients et engagez le dialogue avec eux \u00e0 tout moment.                                  <\/div>\r\n                                                                                <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card card-transparent bg-transparent d-flex flex-column  h-100 \">\r\n                                                    <div class=\"card-body d-flex flex-column gap-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/filter.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h5 \"\r\n                                                                >\r\n                                Personnalisation                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    Cr\u00e9ez une exp\u00e9rience unique avec vos clients et prospects.                                <\/div>\r\n                                                                                <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                    <\/div>\r\n                \r\n                \r\n            <\/div>\r\n\r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section  class=\"section section-altblo section-py bg-info\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-12 justify-content-center\">\r\n\r\n                    <div class=\"row align-items-center \">\r\n\r\n                        \r\n                        \r\n                            <div class=\"col-md-6 col-lg-7 order-md-1 text-start mb-5 mb-md-0 pe-md-7 pe-lg-10 d-flex d-md-block justify-content-start\">\r\n                                                                    <img decoding=\"async\"  width=\"648\" height=\"479\" class=\"img-fluid\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/12\/SI-Mockup-Conversational-Playbook.png\" alt=\"Image pour Le manuel de l'IA conversationnelle\">\r\n                                                            <\/div>\r\n                        \r\n                        <div class=\"col-md-6 col-lg-5 order-md-2\">\r\n                            <div>\r\n\r\n                                                                    <p class=\"text-uppercase section-caption text-body-color\">Partez du bon pied<\/p>\r\n                                \r\n                                \r\n                                    <h2 class=\"mb-3 mb-lg-4 h3\">Le manuel de l&rsquo;IA conversationnelle<\/h2>\r\n\r\n                                \r\n                                                                    <div class=\"mb-0 text-body-color\"><p>D\u00e9couvrez comment des bots omnicanaux d&rsquo;IA conversationnelle permettent la r\u00e9ussite dans diff\u00e9rents secteurs.<\/p><\/div>\r\n                                \r\n                                <ul class=\"list-style-check-primary mt-3 text-body-color\"><li>La pertinence de l&rsquo;IA conversationnelle  <\/li><li>5 avantages rapides de l&rsquo;utilisation de chatbots IA  <\/li><li>Lees possibilit\u00e9s de l&rsquo;IA conversationnelle via tous les canaux pertinents sans effort  <\/li><li>L&rsquo;IA conversationnelle en action&nbsp;: des exemples de r\u00e9ussite dans diff\u00e9rents secteurs avec des KPI et ROI significatifs  <\/li><\/ul>\r\n                                \r\n                                                                    <div class=\"btn-group g-3 mt-3 mt-md-4 row\">\r\n                                        \r\n        <div class=\"col-auto\">\r\n            <a href=\"https:\/\/engage.sinch.com\/lp\/GL_EN_sinch-engage_playbook_some_F01-landingpage_cai\/?utm_source=CHL\" target=\"_blank\" class=\"btn btn-primary btn-lg btn-animated\" >Obtenir le guide  <\/a>\r\n        <\/div>\r\n                                            <\/div>\r\n                                \r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                \r\n                \r\n            <\/div>\r\n\r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section  class=\"section section-altblo section-py bg-transparent\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-12 justify-content-center\">\r\n\r\n                    <div class=\"row align-items-center \">\r\n\r\n                        \r\n                        \r\n                            <div class=\"col-md-6 col-lg-7 order-md-2 text-end mb-5 mb-md-0 ps-md-7 ps-lg-10 d-flex d-md-block justify-content-start\">\r\n                                                                    <img decoding=\"async\"  width=\"648\" height=\"428.5\" class=\"img-fluid\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/08\/SI-Illustration-Group-Ocean-01.png\" alt=\"Image pour Faisons \u00e9quipe&nbsp;!\">\r\n                                                            <\/div>\r\n                        \r\n                        <div class=\"col-md-6 col-lg-5 order-md-1\">\r\n                            <div>\r\n\r\n                                                                    <p class=\"text-uppercase section-caption text-body-color\">Rejoignez notre programme de partenariat<\/p>\r\n                                \r\n                                \r\n                                    <h2 class=\"mb-3 mb-lg-4 h3\">Faisons \u00e9quipe&nbsp;!<\/h2>\r\n\r\n                                \r\n                                                                    <div class=\"mb-0 text-body-color\"><p>Tirez&nbsp;le meilleur de nos outils&nbsp;gr\u00e2ce \u00e0 notre r\u00e9seau de partenaires de confiance.<\/p><p>Ensemble, nous fournissons des solutions commerciales de bout en bout et exploitons tout le potentiel des chatbots et&nbsp;des voice bots.&nbsp;<\/p><\/div>\r\n                                \r\n                                \r\n                                \r\n                                                                    <div class=\"btn-group g-3 mt-3 mt-md-4 row\">\r\n                                        \r\n        <div class=\"col-auto\">\r\n            <a href=\"https:\/\/sinch.com\/fr\/partners\/\"  class=\"btn btn-primary btn-lg btn-animated\" >Trouver un partenaire<\/a>\r\n        <\/div>\r\n        \r\n        <div class=\"col-auto\">\r\n            <a href=\"https:\/\/sinch.com\/partners-become-a-partner\/\"  class=\"btn btn-outline-primary btn-lg btn-animated\" >Devenir partenaire  <\/a>\r\n        <\/div>\r\n                                            <\/div>\r\n                                \r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                \r\n                \r\n            <\/div>\r\n\r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section  class=\"section section-altblo section-py bg-ne-05\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row justify-content-lg-center\">\r\n                <div class=\"col-12 justify-content-center\">\r\n\r\n                    <div class=\"row align-items-center \">\r\n\r\n                        \r\n                        \r\n                            <div class=\"col-md-6 col-lg-7 order-md-1 text-start mb-5 mb-md-0 pe-md-7 pe-lg-10 d-flex d-md-block justify-content-start\">\r\n                                                                    <img decoding=\"async\"  width=\"648\" height=\"406\" class=\"img-fluid\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/07\/SI-Map-Earth-Chatlayer.png\" alt=\"Image pour Toute relation commence par une conversation  \">\r\n                                                            <\/div>\r\n                        \r\n                        <div class=\"col-md-6 col-lg-5 order-md-2\">\r\n                            <div>\r\n\r\n                                                                    <p class=\"text-uppercase section-caption text-body-color\">Sinch Engage<\/p>\r\n                                \r\n                                \r\n                                    <h2 class=\"mb-3 mb-lg-4 h3\">Toute relation commence par une conversation  <\/h2>\r\n\r\n                                \r\n                                                                    <div class=\"mb-0 text-body-color\"><p>Entrez rapidement dans le monde de la messagerie conversationnelle. Commencez par une solution SaaS facile \u00e0 utiliser. Tirez parti de l&rsquo;ensemble des applications de messagerie instantan\u00e9e les plus pertinentes, WhatsApp en t\u00eate, pour le marketing et le support, dans une seule et m\u00eame plateforme.&nbsp;&nbsp;<\/p><\/div>\r\n                                \r\n                                \r\n                                \r\n                                                                    <div class=\"btn-group g-3 mt-3 mt-md-4 row\">\r\n                                        \r\n        <div class=\"col-auto\">\r\n            <a href=\"https:\/\/eu.app.sinch.com\/register\" target=\"_blank\" class=\"btn btn-primary btn-lg btn-animated\" >Essayer gratuitement<\/a>\r\n        <\/div>\r\n        \r\n        <div class=\"col-auto\">\r\n            <a href=\"https:\/\/sinch.com\/fr\/engage\/\"  class=\"btn btn-outline-primary btn-lg btn-animated\" >En savoir plus<\/a>\r\n        <\/div>\r\n                                            <\/div>\r\n                                \r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                \r\n                \r\n            <\/div>\r\n\r\n                    <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section id=\"faq-id-1\" class=\"section section-py bg-light\">\r\n      <div class=\"container\">\r\n        <div class=\"row justify-content-lg-center\">\r\n          <div class=\"col-12 col-lg-10 mb-4 mb-md-5 mb-lg-7\">\r\n            \r\n                          <h2 class=\"mb-3\">Vous avez des questions&nbsp;? Nous avons des r\u00e9ponses&nbsp;!  <\/h2>\r\n            \r\n                      <\/div>\r\n          <div class=\"col-12 col-lg-10 justify-content-center\">\r\n\r\n            <div class=\"accordion accordion-faq faq d-flex flex-column gap-3\">\r\n        <div class=\"accordion-item rounded\">\r\n          <div\r\n            id=\"title-1\"\r\n            class=\"accordion-header\"\r\n            >\r\n\r\n            <button\r\n            class=\"accordion-button p-4 p-md-6\"\r\n            type=\"button\"\r\n            data-bs-toggle=\"collapse\"\r\n            data-bs-target=\"#faq-collapse-1\"\r\n            aria-expanded=\"true\"\r\n            aria-controls=\"faq-collapse-1\">\r\n            Qu&rsquo;est-ce que l&rsquo;IA conversationnelle&nbsp;?\r\n            <\/button>\r\n            \r\n          <\/div>\r\n          <div\r\n            id=\"faq-collapse-1\"\r\n            class=\"accordion-collapse collapse show\"\r\n            aria-labelledby=\"title-1\"\r\n            >\r\n            <div class=\"accordion-body px-4 px-md-6 pb-4 pb-md-6 pt-2\">\r\n              <div style=\"margin-bottom: 8px\"><\/div>\r\n              <p>L&rsquo;IA conversationnelle&nbsp;permet la communication entre les ordinateurs et les humains. En utilisant des technologies telles que le traitement du langage naturel (NLP) et l&rsquo;apprentissage automatique, les chatbots et voice bots peuvent interpr\u00e9ter le discours et le texte humains, d\u00e9terminer la r\u00e9ponse appropri\u00e9e, et r\u00e9pondre d&rsquo;une mani\u00e8re naturelle et facilement compr\u00e9hensible pour les humains.&nbsp;<\/p>\r\n              <div class=\"text-start mt-3\"><a href=\"https:\/\/sinch.com\/fr\/blog\/qu-est-ce-que-l-ia-conversationnelle-et-comment-cela-fonctionne\/\"  class=\"btn-arrow\" >En savoir plus  <\/a><\/div>\r\n              <div style=\"margin-bottom: 8px\"><\/div>\r\n            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"accordion-item rounded\">\r\n          <div\r\n            id=\"title-2\"\r\n            class=\"accordion-header\"\r\n            >\r\n\r\n            <button\r\n            class=\"accordion-button p-4 p-md-6 collapsed\"\r\n            type=\"button\"\r\n            data-bs-toggle=\"collapse\"\r\n            data-bs-target=\"#faq-collapse-2\"\r\n            aria-expanded=\"false\"\r\n            aria-controls=\"faq-collapse-2\">\r\n            Qu&rsquo;est-ce que le design de conversation&nbsp;?\r\n            <\/button>\r\n            \r\n          <\/div>\r\n          <div\r\n            id=\"faq-collapse-2\"\r\n            class=\"accordion-collapse collapse\"\r\n            aria-labelledby=\"title-2\"\r\n            >\r\n            <div class=\"accordion-body px-4 px-md-6 pb-4 pb-md-6 pt-2\">\r\n              <div style=\"margin-bottom: 8px\"><\/div>\r\n              <p>Le design de conversation est m\u00e9lange technologie, psychologie et sciences du langage, et prend en compte les limites et les possibilit\u00e9s de l&rsquo;humain et de l&rsquo;IA afin de cr\u00e9er la meilleure exp\u00e9rience possible pour l&rsquo;utilisateur.&nbsp;Le design de conversation se concentre sur l&rsquo;apprentissage des assistants virtuels \u00e0 interagir avec les humains de mani\u00e8re plus naturelle et \u00e0 avoir de vraies conversations ensemble.<\/p>\r\n              <div class=\"text-start mt-3\"><a href=\"https:\/\/engage.sinch.com\/blog\/what-is-conversation-design\/\" target=\"_blank\" class=\"btn-arrow\" >En savoir plus  <\/a><\/div>\r\n              <div style=\"margin-bottom: 8px\"><\/div>\r\n            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"accordion-item rounded\">\r\n          <div\r\n            id=\"title-3\"\r\n            class=\"accordion-header\"\r\n            >\r\n\r\n            <button\r\n            class=\"accordion-button p-4 p-md-6 collapsed\"\r\n            type=\"button\"\r\n            data-bs-toggle=\"collapse\"\r\n            data-bs-target=\"#faq-collapse-3\"\r\n            aria-expanded=\"false\"\r\n            aria-controls=\"faq-collapse-3\">\r\n            Comment construire un bot&nbsp;?\r\n            <\/button>\r\n            \r\n          <\/div>\r\n          <div\r\n            id=\"faq-collapse-3\"\r\n            class=\"accordion-collapse collapse\"\r\n            aria-labelledby=\"title-3\"\r\n            >\r\n            <div class=\"accordion-body px-4 px-md-6 pb-4 pb-md-6 pt-2\">\r\n              <div style=\"margin-bottom: 8px\"><\/div>\r\n              <p>Notre plateforme est tr\u00e8s simple d&rsquo;utilisation. Lorsque vous vous connectez \u00e0 la plateforme, vous trouverez des mod\u00e8les pour vous guider. Vous pouvez les utiliser ou les adapter \u00e0 votre guise. Mais si vous voulez savoir comment cr\u00e9er votre premier chatbot en quelques minutes, lisez l&rsquo;article ci-dessous.<\/p>\r\n              <div class=\"text-start mt-3\"><a href=\"https:\/\/engage.sinch.com\/blog\/design-chatbot-company-tips\/\" target=\"_blank\" class=\"btn-arrow\" >En savoir plus<\/a><\/div>\r\n              <div style=\"margin-bottom: 8px\"><\/div>\r\n            <\/div>\r\n          <\/div>\r\n        <\/div><\/div>\r\n  <script type=\"application\/ld+json\">\r\n  {\r\n    \"@context\": \"https:\/\/schema.org\",\r\n    \"@type\": \"FAQPage\",\r\n    \"@id\": \"https:\/\/sinch.com\/fr\/products\/chatlayer\/\",\r\n    \"mainEntity\": [{\r\n        \"@type\": \"Question\",\r\n        \"name\": \"Qu'est-ce que l'IA conversationnelle&nbsp;?\",\r\n        \"acceptedAnswer\": {\r\n          \"@type\": \"Answer\",\r\n          \"text\": \"&lt;p&gt;L&#039;IA conversationnelle&nbsp;permet la communication entre les ordinateurs et les humains. En utilisant des technologies telles que le traitement du langage naturel (NLP) et l&#039;apprentissage automatique, les chatbots et voice bots peuvent interpr\u00e9ter le discours et le texte humains, d\u00e9terminer la r\u00e9ponse appropri\u00e9e, et r\u00e9pondre d&#039;une mani\u00e8re naturelle et facilement compr\u00e9hensible pour les humains.&nbsp;&lt;\/p&gt;\"\r\n        }\r\n      },\r\n    {\r\n        \"@type\": \"Question\",\r\n        \"name\": \"Qu'est-ce que le design de conversation&nbsp;?\",\r\n        \"acceptedAnswer\": {\r\n          \"@type\": \"Answer\",\r\n          \"text\": \"&lt;p&gt;Le design de conversation est m\u00e9lange technologie, psychologie et sciences du langage, et prend en compte les limites et les possibilit\u00e9s de l&#039;humain et de l&#039;IA afin de cr\u00e9er la meilleure exp\u00e9rience possible pour l&#039;utilisateur.&nbsp;Le design de conversation se concentre sur l&#039;apprentissage des assistants virtuels \u00e0 interagir avec les humains de mani\u00e8re plus naturelle et \u00e0 avoir de vraies conversations ensemble.&lt;\/p&gt;\"\r\n        }\r\n      },\r\n    {\r\n        \"@type\": \"Question\",\r\n        \"name\": \"Comment construire un bot&nbsp;?\",\r\n        \"acceptedAnswer\": {\r\n          \"@type\": \"Answer\",\r\n          \"text\": \"&lt;p&gt;Notre plateforme est tr\u00e8s simple d&#039;utilisation. Lorsque vous vous connectez \u00e0 la plateforme, vous trouverez des mod\u00e8les pour vous guider. Vous pouvez les utiliser ou les adapter \u00e0 votre guise. Mais si vous voulez savoir comment cr\u00e9er votre premier chatbot en quelques minutes, lisez l&#039;article ci-dessous.&lt;\/p&gt;\"\r\n        }\r\n      }\r\n    ]}<\/script>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/section>\r\n\r\n  \n\n    <section  class=\"section overflow-hidden section-py bg-ne-05\">\r\n\r\n        <div class=\"position-relative resources-cards\">\r\n                            <div class=\"container\">\r\n                    <div class=\"row\">\r\n                        <div class=\"col-12 col-md-9\">\r\n                                                            <h2 class=\"mb-0 mb-md-2 mb-lg-3 \">Plus d&rsquo;informations sur Sinch<\/h2>\r\n                            \r\n                                                    <\/div>\r\n                                                    <div class=\"col-12 col-md-3 pt-6 pt-md-0 d-lg-none\">\r\n                                <div class=\"d-flex justify-content-md-end gap-4\">\r\n                                    <button data-carousel-role=\"prev\" data-carousel-nav=\"block-fed1fe505dfb8c262a4ef24fcee1f256\" class=\"btn btn-primary btn-lg btn-icon\" aria-label=\"Diapositive pr\u00e9c\u00e9dente\">\r\n                                        <svg aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/layout\/chevron-left.svg\"><\/svg>\r\n                                    <\/button>\r\n                                    <button data-carousel-role=\"next\" data-carousel-nav=\"block-fed1fe505dfb8c262a4ef24fcee1f256\" class=\"btn btn-primary btn-lg btn-icon\" aria-label=\"Diapositive suivante\">\r\n                                        <svg aria-hidden=\"true\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/layout\/chevron-right.svg\"><\/svg>\r\n                                    <\/button>\r\n                                <\/div>\r\n                            <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n                        <div class=\"w-100 pt-6 pt-lg-7\">\r\n                <div class=\"carousel\" data-carousel=\"block-fed1fe505dfb8c262a4ef24fcee1f256\" data-carousel-active-index=\"0\" data-carousel-dragable=\"false\">\r\n                    <div class=\"container\">\r\n                        <div class=\"carousel__track carouselTrack\" data-transition=\"true\">\r\n                            <div class=\"row position-relative flex-nowrap\">\r\n                                \r\n                                        <div class=\"resoureces-cards__slide col-12 col-md-6 col-lg-4\" data-carousel-slide=\"0\">\r\n                                                                                                            <a href=\"https:\/\/sinch.com\/fr\/blog\/indicateurs-reference-rcs-pour-marketeurs\/\" class=\"card-link text-decoration-none \" title=\"Benchmarks du RCS et success stories que tous les marketeurs devraient conna\u00eetre\">\r\n                        <div class=\"card shadow-sm bg-body rounded d-flex flex-column  h-100 \">\r\n                                    \r\n                        \r\n                        <div class=\"card-image-zoom \">\r\n\r\n                            \r\n                            \r\n                                                            <img class=\"rounded-0\" decoding=\"async\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/04\/SI-Blog-RCS-Benchmark-Metrics-1400x830-1-784x486.png\" alt=\"Image pour Benchmarks du RCS et success stories que tous les marketeurs devraient conna\u00eetre\">\r\n                                                    <\/div>\r\n                                                                            <div class=\"card-body d-flex flex-column gap-4 justify-content-between\">\r\n                        <div>\r\n                            \r\n                                                            <div class=\"fs-xs d-flex gap-3 justify-content-between pb-2\">\r\n                                                                            <span class=\"d-flex gap-2\">\r\n                                                                                            <svg class=\"text-accent\" aria-hidden=\"true\" width=\"20\" height=\"20\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/document-image.svg\"><\/svg>\r\n                                                                                        <span class=\"card-category-text\"><span class=\"text-capitalize\">Insights<\/span><\/span>\r\n                                        <\/span>\r\n                                                                                                        <\/div>\r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h4 \"\r\n                                data-title-clamp='true'                                >\r\n                                Benchmarks du RCS et success stories que tous les marketeurs devraient conna\u00eetre                            <\/h3>\r\n                                                                                <\/div>\r\n                                                    <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">\r\n                                        Explorer                                    <\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                                                <\/div>\r\n                                        \r\n                                        <div class=\"resoureces-cards__slide col-12 col-md-6 col-lg-4\" data-carousel-slide=\"1\">\r\n                                                                                                            <a href=\"https:\/\/sinch.com\/fr\/blog\/enquete-communication-client\/\" class=\"card-link text-decoration-none \" title=\"Nouvelle\u00a0enqu\u00eate de Sinch: L\u2019\u00e9tat des communications clients\">\r\n                        <div class=\"card shadow-sm bg-body rounded d-flex flex-column  h-100 \">\r\n                                    \r\n                        \r\n                        <div class=\"card-image-zoom \">\r\n\r\n                            \r\n                            \r\n                                                            <img class=\"rounded-0\" decoding=\"async\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2025\/05\/SI-Blog-SCC-Report-Hero-Image-784x486.png\" alt=\"Image pour Nouvelle\u00a0enqu\u00eate de Sinch: L\u2019\u00e9tat des communications clients\">\r\n                                                    <\/div>\r\n                                                                            <div class=\"card-body d-flex flex-column gap-4 justify-content-between\">\r\n                        <div>\r\n                            \r\n                                                            <div class=\"fs-xs d-flex gap-3 justify-content-between pb-2\">\r\n                                                                            <span class=\"d-flex gap-2\">\r\n                                                                                            <svg class=\"text-accent\" aria-hidden=\"true\" width=\"20\" height=\"20\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/document-image.svg\"><\/svg>\r\n                                                                                        <span class=\"card-category-text\"><span class=\"text-capitalize\">Insights<\/span><\/span>\r\n                                        <\/span>\r\n                                                                                                        <\/div>\r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h4 \"\r\n                                data-title-clamp='true'                                >\r\n                                Nouvelle\u00a0enqu\u00eate de Sinch: L\u2019\u00e9tat des communications clients                            <\/h3>\r\n                                                                                <\/div>\r\n                                                    <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">\r\n                                        Explorer                                    <\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                                                <\/div>\r\n                                        \r\n                                        <div class=\"resoureces-cards__slide col-12 col-md-6 col-lg-4\" data-carousel-slide=\"2\">\r\n                                                                                                            <a href=\"https:\/\/sinch.com\/fr\/blog\/applications-de-messagerie-les-plus-populaires-par-pays\/\" class=\"card-link text-decoration-none \" title=\"Les applications de messagerie les plus populaires dans le monde, par pays\">\r\n                        <div class=\"card shadow-sm bg-body rounded d-flex flex-column  h-100 \">\r\n                                    \r\n                        \r\n                        <div class=\"card-image-zoom \">\r\n\r\n                            \r\n                            \r\n                                                            <img class=\"rounded-0\" decoding=\"async\" src=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/11\/Messaging-stats-global-SE-Blog-Title-01-784x486.jpg\" alt=\"Image pour Les applications de messagerie les plus populaires dans le monde, par pays\">\r\n                                                    <\/div>\r\n                                                                            <div class=\"card-body d-flex flex-column gap-4 justify-content-between\">\r\n                        <div>\r\n                            \r\n                                                            <div class=\"fs-xs d-flex gap-3 justify-content-between pb-2\">\r\n                                                                            <span class=\"d-flex gap-2\">\r\n                                                                                            <svg class=\"text-accent\" aria-hidden=\"true\" width=\"20\" height=\"20\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/document-image.svg\"><\/svg>\r\n                                                                                        <span class=\"card-category-text\"><span class=\"text-capitalize\">Conversations<\/span>, <span class=\"text-capitalize\">Insights<\/span><\/span>\r\n                                        <\/span>\r\n                                                                                                        <\/div>\r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h4 \"\r\n                                data-title-clamp='true'                                >\r\n                                Les applications de messagerie les plus populaires dans le monde, par pays                            <\/h3>\r\n                                                                                <\/div>\r\n                                                    <div class=\"text-start\">\r\n                                                                    <span class=\"btn-arrow fs-sm\">\r\n                                        Explorer                                    <\/span>\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                                <\/div>\r\n\r\n                        <\/a>\r\n        \r\n                                                <\/div>\r\n                                        \r\n                                \r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n    \r\n\n\n\r\n    <section  id=\"form\" class=\"section section-py form-block bg-warning\">\r\n        <div class=\"container\">\r\n            <div class=\"row justify-content-center\">\r\n                <div class=\"col-12 col-lg-8 justify-content-center\">\r\n\r\n                    <div class=\"\">\r\n\r\n\r\n                        <div class=\"form-block-container bg-white px-5 py-7 p-md-9\">\r\n\r\n                            \r\n\r\n                                <!-- MARKETING CLOUD Form Container -- Start -->\r\n                                <div class=\"marketing-cloud-form-container\">\r\n                                    \r\n\r\n                                    \r\n                                    <iframe\r\n                                        id=\"marketing-cloud-form\"\r\n                                        class=\"marketing-cloud-iframe\"\r\n                                        data-iframe-params=\"utm_source,utm_medium,utm_campaign,utm_term,utm_content,transid,gclid,intcmp\"\r\n                                        src=\"https:\/\/cloud.m.sinch.com\/sinchform1_0?referrer=https%3A%2F%2Fsinch.com%2Ffr%2Fwp-json%2Fwp%2Fv2%2Fproducts%2F62076&#038;lang=fr\"\r\n                                        title=\"Formulaire de contact\"\r\n                                        style=\"width: 100%;\">\r\n                                    <\/iframe>\r\n                                <\/div>\r\n                                <!-- MARKETING CLOUD Container -- Start -->\r\n\r\n\r\n                                                    <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n\r\n    <section class=\"section-py section-signup bg-dark \" data-theme=\"dark\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n                <div class=\"col-12 col-md-8\">\r\n                    <div class=\"d-flex flex-column\">\r\n                        <svg class=\"mb-4 text-accent\" width=\"64\" height=\"64\" data-url=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/logotype-sinch.svg\" aria-hidden=\"true\"><\/svg>\r\n\r\n                                                    <h3 class=\"text-accent mb-4 h1\">Sinch facilite les choses&nbsp;!  <\/h3>\r\n                        \r\n                        <h4 class=\"mb-0 text-body-color\">Cr\u00e9ez des liens significatifs avec vos clients<\/h4>\r\n\r\n                                                    <div class=\"btn-group g-3 mt-3 mt-md-4 row\">\r\n                                \r\n        <div class=\"col-auto\">\r\n            <a href=\"https:\/\/engage.sinch.com\/lp\/en-demo-chatlayer\" target=\"_blank\" class=\"btn btn-primary btn-lg btn-animated\" >R\u00e9server une d\u00e9monstration<\/a>\r\n        <\/div>\r\n        \r\n        <div class=\"col-auto\">\r\n            <a href=\"https:\/\/auth.prod.europe-west1.gc.chatlayer.ai\/auth\/realms\/Chatlayer\/protocol\/openid-connect\/auth?client_id=cms-client&#038;redirect_uri=https%3A\/\/app.chatlayer.ai\/&#038;state=e7d32070-96ce-4c49-853a-e49e1294366d&#038;response_mode=fragment&#038;response_type=code&#038;scope=openid&#038;nonce=e96ed839-495c-4cf5-88e6-e1112ba98af4\" target=\"_blank\" class=\"btn btn-outline-primary btn-lg btn-animated\" >S&rsquo;identifier  <\/a>\r\n        <\/div>\r\n                                    <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n                <div class=\"col-12 col-md-4 align-content-center mt-6 mt-md-0 ps-md-7 ps-lg-9\">\r\n                    <div class=\"d-flex justify-content-end\">\r\n                                                <img decoding=\"async\" class=\"section-signup-image w-100 img-fluid\" src=\"https:\/\/sinch.com\/wp-content\/plugins\/sinch-core\/assets\/images\/defaults\/signup-banner.png\" alt=\"Signup Graphic\" width=\"400\" height=\"280\">\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n\r\n    <\/section>\r\n\r\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-62076","products","type-products","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Build AI bots in any language | Engage your customers with Sinch<\/title>\n<meta name=\"description\" content=\"Our SaaS platform, Chatlayer.ai enables business users to build and maintain enterprise AI chat and voice bots.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinch.com\/fr\/products\/chatlayer\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Build AI bots in any language | Engage your customers with Sinch\" \/>\n<meta property=\"og:description\" content=\"Our SaaS platform, Chatlayer.ai enables business users to build and maintain enterprise AI chat and voice bots.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sinch.com\/fr\/products\/chatlayer\/\" \/>\n<meta property=\"og:site_name\" content=\"Sinch\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/wearesinch\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-26T12:59:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/09\/Sinch-Customer-Communications-Cloud-homepage-hero_1200x628.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@WeAreSinch\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sinch.com\/fr\/products\/chatlayer\/\",\"url\":\"https:\/\/sinch.com\/fr\/products\/chatlayer\/\",\"name\":\"Build AI bots in any language | Engage your customers with Sinch\",\"isPartOf\":{\"@id\":\"https:\/\/sinch.com\/fr\/#website\"},\"datePublished\":\"2024-07-02T14:13:49+00:00\",\"dateModified\":\"2025-03-26T12:59:51+00:00\",\"description\":\"Our SaaS platform, Chatlayer.ai enables business users to build and maintain enterprise AI chat and voice bots.\",\"breadcrumb\":{\"@id\":\"https:\/\/sinch.com\/fr\/products\/chatlayer\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/sinch.com\/fr\/products\/chatlayer\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/sinch.com\/fr\/products\/chatlayer\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/sinch.com\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Products\",\"item\":\"https:\/\/sinch.com\/fr\/products\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Chatlayer\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/sinch.com\/fr\/#website\",\"url\":\"https:\/\/sinch.com\/fr\/\",\"name\":\"Sinch\",\"description\":\"SMS Messaging, Voice, Email, Video &amp; Verification APIs | Sinch\",\"publisher\":{\"@id\":\"https:\/\/sinch.com\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/sinch.com\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/sinch.com\/fr\/#organization\",\"name\":\"Sinch\",\"url\":\"https:\/\/sinch.com\/fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/sinch.com\/fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/09\/Thumbnail-Logo-Honey.png\",\"contentUrl\":\"https:\/\/sinch.com\/wp-content\/uploads\/2024\/09\/Thumbnail-Logo-Honey.png\",\"width\":800,\"height\":496,\"caption\":\"Sinch\"},\"image\":{\"@id\":\"https:\/\/sinch.com\/fr\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/wearesinch\/\",\"https:\/\/x.com\/WeAreSinch\",\"https:\/\/www.linkedin.com\/company\/sinch\",\"https:\/\/www.youtube.com\/channel\/UCZZ2u_B2afTxA0v-xcgfsaw\",\"https:\/\/www.instagram.com\/wearesinch\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Build AI bots in any language | Engage your customers with Sinch","description":"Our SaaS platform, Chatlayer.ai enables business users to build and maintain enterprise AI chat and voice bots.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sinch.com\/fr\/products\/chatlayer\/","og_locale":"fr_FR","og_type":"article","og_title":"Build AI bots in any language | Engage your customers with Sinch","og_description":"Our SaaS platform, Chatlayer.ai enables business users to build and maintain enterprise AI chat and voice bots.","og_url":"https:\/\/sinch.com\/fr\/products\/chatlayer\/","og_site_name":"Sinch","article_publisher":"https:\/\/www.facebook.com\/wearesinch\/","article_modified_time":"2025-03-26T12:59:51+00:00","og_image":[{"width":1200,"height":628,"url":"https:\/\/sinch.com\/wp-content\/uploads\/2024\/09\/Sinch-Customer-Communications-Cloud-homepage-hero_1200x628.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@WeAreSinch","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/sinch.com\/fr\/products\/chatlayer\/","url":"https:\/\/sinch.com\/fr\/products\/chatlayer\/","name":"Build AI bots in any language | Engage your customers with Sinch","isPartOf":{"@id":"https:\/\/sinch.com\/fr\/#website"},"datePublished":"2024-07-02T14:13:49+00:00","dateModified":"2025-03-26T12:59:51+00:00","description":"Our SaaS platform, Chatlayer.ai enables business users to build and maintain enterprise AI chat and voice bots.","breadcrumb":{"@id":"https:\/\/sinch.com\/fr\/products\/chatlayer\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sinch.com\/fr\/products\/chatlayer\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/sinch.com\/fr\/products\/chatlayer\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/sinch.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Products","item":"https:\/\/sinch.com\/fr\/products\/"},{"@type":"ListItem","position":3,"name":"Chatlayer"}]},{"@type":"WebSite","@id":"https:\/\/sinch.com\/fr\/#website","url":"https:\/\/sinch.com\/fr\/","name":"Sinch","description":"SMS Messaging, Voice, Email, Video &amp; Verification APIs | Sinch","publisher":{"@id":"https:\/\/sinch.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sinch.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/sinch.com\/fr\/#organization","name":"Sinch","url":"https:\/\/sinch.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/sinch.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/sinch.com\/wp-content\/uploads\/2024\/09\/Thumbnail-Logo-Honey.png","contentUrl":"https:\/\/sinch.com\/wp-content\/uploads\/2024\/09\/Thumbnail-Logo-Honey.png","width":800,"height":496,"caption":"Sinch"},"image":{"@id":"https:\/\/sinch.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/wearesinch\/","https:\/\/x.com\/WeAreSinch","https:\/\/www.linkedin.com\/company\/sinch","https:\/\/www.youtube.com\/channel\/UCZZ2u_B2afTxA0v-xcgfsaw","https:\/\/www.instagram.com\/wearesinch\/"]}]}},"_links":{"self":[{"href":"https:\/\/sinch.com\/fr\/wp-json\/wp\/v2\/products\/62076","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sinch.com\/fr\/wp-json\/wp\/v2\/products"}],"about":[{"href":"https:\/\/sinch.com\/fr\/wp-json\/wp\/v2\/types\/products"}],"author":[{"embeddable":true,"href":"https:\/\/sinch.com\/fr\/wp-json\/wp\/v2\/users\/6"}],"version-history":[{"count":0,"href":"https:\/\/sinch.com\/fr\/wp-json\/wp\/v2\/products\/62076\/revisions"}],"wp:attachment":[{"href":"https:\/\/sinch.com\/fr\/wp-json\/wp\/v2\/media?parent=62076"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}